OpenTable, part of Booking Holdings, Inc., is seeking a Senior Manager of Revenue Operations to lead a series of strategic post-sale initiatives within global customer success and account management. The role requires strong project management, communication, and technical skills, with experience in data manipulation and AI-powered solutions. This position involves collaborating with multiple departments and ownership of process improvements.
5-10 years of experience in an Operations and/or Strategy role with people management responsibilities.
Advanced Excel skills, including proficiency with pivot tables and VLOOKUP.
Deep knowledge of Salesforce (Service Cloud) and Support operations systems.
Experience contributing to Salesforce solution design and building a strategic systems roadmap.
Strong presentation and written/verbal communication skills.
Excellent analytical and reporting capabilities and creative problem-solving skills.
Company-paid therapy sessions
Company-paid subscription to Headspace
Annual company-wide week off a year
Paid parental leave
Generous paid vacation
Paid volunteer time
Paid sick leave
Medication
Dental Insurance
Life Insurance
Employee Discounts
Travel Discounts
Life Insurance
Employee Resource Groups
Opens the original job posting on opentable.com
OpenTable is an online restaurant reservation platform that allows diners to book tables at restaurants in real-time. The company serves the food service industry, connecting consumers with restaurants while providing restaurants with reservation management and customer data tools. Their target market includes both individual diners seeking dining experiences and restaurant operators looking to manage reservations and customer relationships.
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