SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
Act as the primary point of contact for a portfolio of Retailers and Distributors
Responsible for long-term retention/growth of the relationship and revenue
Build relationships to identify requirements and manage expectations
Deliver impeccable service to distributors and retailers, including efficient acknowledgement and resolution of issues
Work closely with distributors, retailers, production planning, sales, and logistics to create and manage orders, delivery timelines, invoices, e-invoices, payments and credits
Act as an extreme owner of assigned distributors and retailers to realize forecasted revenue on or ahead of schedule, identifying and successfully aligning on payment schedules and risks
Identify and lead implementation of process and system enhancements to improve handoffs and execution across various cross-functional teams, evolve the retail channel operations and scale the business
Bachelor's degree in engineering or business; OR high school diploma or equivalency certificate and 2+ years of professional experience
2+ years of consulting or project management experience OR 2+ years experience in a customer facing role
Knowledge or experience in retail or distribution and sales operations
Experience managing multiple projects and delivering under tight timelines and resource constraints
Excellent problem-solving and sleuthing skills, going beyond just the apparent and available answer
Technical knowledge of Starlink or telecommunications
Demonstrated ability to capture feedback from retail channel partners and turn them into actionable, smart improvements
Excellent written and verbal communication skills, including ability to craft and present professional presentations
Excellent empathy, active listening, and resiliency skills
Ability to read contract documents and discern requirements and deliverables
Must be available to work extended hours and/or weekends as needed to support critical milestones or operations shifts
Availability and willingness to travel as needed to customer sites/meetings
Consumer Sales Operations Lead/Level I: $75,000.00 - $95,000.00/per year
Consumer Sales Operations Lead/Level II: $90,000.00 - $115,000.00/per year
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.
To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C.
1157, or (iv) Asylee under 8 U.S.C.
1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com_._ --- Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Manufacturing Industries: Aviation and Aerospace Component Manufacturing
Opens the original job posting on spacex.com
SpaceX designs and manufactures rockets and spacecraft for commercial, government, and private space missions. The company operates in the aerospace and space transportation industry, serving customers including NASA, the U.S. military, commercial satellite operators, and private individuals through its Starship and Falcon rocket systems.
Visit website$75,000 – $115,000
Base Only · Equity
