Sales Operations Manager

Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500.

With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.

About the role:

We’re hiring for the Sales Strategy & Operations role to join our Revenue Operations organization where you’ll play a critical role in orchestrating and scaling our GTM org. In this role you’ll serve as a trusted advisor and partner to our Sales leadership team, build and drive the operating rhythm, & work cross-functionally on ad-hoc strategic projects. The initial and immediate focus will be the design, execution, and operations of our global territory model.

This is a high-impact role where analytical rigor, technical curiosity, and a drive for scalable solutions will be critical to success.

What you'll do:

• Establish and enforce the operating rhythm / cadence: Lead the standardization of weekly, monthly, and quarterly business reviews (WBR/MBR/QBR) by defining required inputs, outputs, and performance metrics.

• Cross-functional partnership with Sales Leadership & others: Represent RevOps in conversations with sales leadership as we continue to develop and refine our go-to-market strategy.

• Own the entire Territory Design lifecycle: Design, model, implement, and maintain global sales territories and account assignment rules to maximize market coverage and minimize channel conflict.

• Define Rules of Engagement (ROE): Partner closely with Sales Managers to establish, document, and manage clear, enforceable rules for account ownership, lead routing, transition protocols, and channel partner engagement.

• Lead Annual/Quarterly Planning: Partner with Sales Leadership to develop capacity models, set targets, and define strategic sales motions to align GTM resources with product and market penetration goals.

What we're looking for:

• Experience: 5+ years of focused experience in Sales Operations at a high-growth tech company (Consulting or Investment Banking experience preferred).

• Expert-level proficiency in Salesforce: A proven track record of designing scalable GTM processes and policies.

• Strong Systems-orientation: Familiarity with RevOps tools as we evaluate and onboard new tools that will help our GTM function operate more efficiently

• Prior stakeholder management experience: Experience working directly with Sales Managers, Deal Desk, and executive leadership.

• Exceptional analytical skills: Experience with data modeling, and the ability to design clear, actionable reports and dashboards.

• Ownership mentality: You're a self-starter who thrives in ambiguity, takes initiative, and drives results with minimal direction

Compensation:

• We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.

• Salary Range: $160,000 - $180,000