Min Experience: 10 years
Location: Remote (India), India, Bengaluru, Karnataka, NCR, Pune, Mumbai, Chennai
JobType: full-time
This role is ideal for a highly experienced and certified Salesforce Administrator who thrives in a hands-on, technical environment. You will own the day-to-day administration, configuration, and ongoing optimization of a complex Salesforce ecosystem, ensuring it remains secure, scalable, and aligned with evolving business needs. The position blends deep platform expertise with operational support, stakeholder collaboration, and problem-solving, making you a critical enabler of business efficiency and data-driven decision-making.
Manage Salesforce users, roles, profiles, permission sets, and sharing rules to maintain a strong security and data visibility model
Conduct regular security audits and ensure compliance with data privacy and governance standards
Configure and maintain custom objects, fields, validation rules, page layouts, Lightning apps, and home pages
Build and manage declarative automation using Flow and Process Builder
Administer AppExchange applications and evaluate enhancements to extend platform functionality
Perform ongoing data maintenance including data cleansing, deduplication, imports, exports, and mass updates
Ensure data quality, integrity, backup, and recovery processes in collaboration with architecture teams
Design and maintain advanced reports and dashboards to deliver actionable insights and KPIs to stakeholders
Act as the primary point of contact for Salesforce-related technical issues, troubleshooting errors and user concerns
Manage support queues, prioritize incidents, and coordinate escalations when required
Deliver functional and technical training to users and support adoption across teams
Stay current with Salesforce releases, testing new features in sandbox environments and supporting production deployments
Collaborate with business and technical stakeholders to gather requirements and support integrations with external systems
Support API integrations and resolve system connectivity or performance issues
(Nice to have) Administer Salesforce AI capabilities, support generative AI use cases, assist with prompt design, and uphold ethical AI governance standards
Salesforce Certified Administrator with extensive hands-on experience managing enterprise-scale Salesforce environments
10+ years of experience in a technical Salesforce administration or system consulting role
Strong command of Salesforce data models, security architecture, and declarative development tools
Proven expertise in building and maintaining complex Flows and automation logic
Experience with Salesforce deployments, release management, and change control processes
Ability to translate business requirements into scalable Salesforce solutions
Strong analytical, troubleshooting, and communication skills
Comfortable working independently while collaborating closely with cross-functional teams
Exposure to integrations, Service Cloud, Sales Cloud, contracts, subscriptions, or entitlements is highly valued
Basic knowledge of Apex or triggers is a plus
Background in regulated or complex domains such as Banking or Financial Services is an advantage
Commitment to continuous learning and staying current with Salesforce innovations, including AI capabilities
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