Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
The Assistant Manager – Operations (Sales Ops) will be responsible for end-to-end execution of post-sale transaction operations for Bayut KSA. The role ensures payment verification, documentation compliance, SPA control, revenue readiness, and stakeholder coordination, enabling predictable revenue recovery and smooth transaction closure, internal and external customer support. This position plays a critical execution role within the centralized Sales Ops function and works closely with Sales, Commercial, Finance, Developers, and Customer Support teams. The Assistant Manager will manage and guide associate-level team members, ensuring task execution, performance tracking, and continuous development within the operations team.
Oversee receipt and verification of customer payments
Ensure payment proofs are complete, legitimate, and submitted within defined timelines
Coordinate with Finance for confirmation and reconciliation
Track payment-related SLAs and escalate delays or discrepancies
Review and verify booking forms for accuracy and completeness
Ensure alignment between:
Booking forms
CRM records
Payment details
Coordinate issuance, receipt, and verification of Sale & Purchase Agreements (SPAs)
Ensure SPA details match system records and booking data
Maintain proper documentation logs and audit trails
Track SPA issuance status for all applicable transactions
Ensure SPAs are:
Issued by developers
Signed by relevant parties
Verified before transaction closure
Support revenue recognition readiness by ensuring transactions meet all documentation and verification criteria
Coordinate with Finance on invoice eligibility and supporting documentation
Prepare and maintain transaction visibility reports, including:
DP vs SPA aging
Verified Closed Won status
Developer-wise recovery readiness
Liaise with:
Sales teams for transaction follow-ups
Documentation teams for SPA execution
Finance for invoicing and reporting
Developers for SPA sharing and acknowledgements
Ensure developer documentation expectations are met within agreed timelines
Support internal sales teams through Ops/Sales Ops hotline for transaction-related queries
Assist in customer-facing support related to transaction execution, documentation, and complaints
Coordinate resolution of transaction-related issues, including refunds where applicable
Ensure compliance with approved policies, SOPs, and workflows
Identify execution gaps, bottlenecks, or recurring issues
Proactively suggest process improvements to enhance efficiency and reduce leakage
Support implementation of system-driven controls and CRM adoption
Bachelor’s degree in Business Administration, Operations Management, Finance, or a related field
Additional certifications in operations, compliance, or project management are a plus.
5–7 years of experience in: Operations, Sales Operations, Transaction management
Real estate operations (preferred)
Prior experience working in post-sale execution or documentation-heavy roles is highly desirable
Experience in KSA / GCC real estate environment is a strong advantage
Strong understanding of transaction workflows
Payment verification and documentation handling
Ability to manage SPAs and complex documentation processes
Reporting and dashboard preparation (Excel / CRM-based)
High attention to detail
Strong follow-up and ownership mindset
Ability to coordinate across multiple teams without authority bias
Comfortable working with CRMs and internal systems
Strong MS Excel / Google Sheets skillsEnglish: Professional proficiency
Arabic: Preferred (especially for coordination with developers and customers)
Adaptability
High level of integrity
Highly organised and detail-oriented.
Ability to listen to and speak with clients, sales members, and other managers is essential for effective real estate sales managers
High-performing and fast-paced work environment.
Comprehensive Health Insurance
Rewards and recognition
Learning & Development
Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#KSABayut
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