Revenue Operations Systems Manager

Location: In one of our office locations, so London, Oslo, Hamburg or New Jersey. Hybrid set-up.

Primary Accountabilities

• Platform ownership: Configuration, governance, security/access controls, and system health monitoring

• Automation and process implementation: Design and maintain routing rules, lifecycle/stage management, approval workflows, and data validations

• Enablement: Deliver training, documentation, and office hours to drive platform adoption across GTM teams

• Release and change management: Execute predictable, low-risk system improvements with clear stakeholder communication

Core Responsibilities

• Administer and continuously evolve Salesforce, HubSpot, DealHub, Gong, and critical integrations to support business growth

• Design and manage routing rules, lifecycle stages, validation rules, automated workflows, and approval processes

• Own CPQ process design and implementation, including quote templates, pricing rules, approval workflows, and exception handling, in partnership with key stakeholders

• Manage end-to-end system change lifecycle: intake and prioritization, solution design, user acceptance testing (UAT), deployment, and release communications

• Create and maintain comprehensive documentation, training materials, onboarding guides, and conduct regular office hours for end users

• Partner closely with Insights/Data teams to ensure the data model, custom fields, and instrumentation support reporting and analytics requirements

• Monitor system health, proactively identify and resolve issues, and maintain security and access controls

Required Qualifications

• 4+ years of experience in Revenue Operations, Sales Operations, Marketing Operations, or Systems Administration roles, preferably in a B2B SaaS environment

• Strong technical expertise with Salesforce and/or HubSpot administration (certifications preferred)

• Hands-on experience with CPQ tools (DealHub, Salesforce CPQ, or similar platforms)

• Demonstrated ability to design and implement complex workflow automations, validation rules, and approval processes

• Experience managing system integrations and understanding of data architecture principles

• Strong project management skills with experience running structured change management processes

• Excellent communication and enablement skills, with proven ability to train and support end users

• SQL knowledge or experience working with data warehouses

What You'll Love About This Role

• Direct impact on revenue team efficiency and effectiveness

• Ownership of mission-critical systems powering our go-to-market motion

• Opportunity to shape processes and architecture as the business scales

• Collaborative environment working cross-functionally with Sales, Marketing, Customer Success, and Finance

• Continuous learning through exposure to cutting-edge RevOps tools and methodologies

--- Seniority level: Mid-Senior level Employment type: Full-time Job function: Analyst, Sales, and Strategy/Planning Industries: Technology, Information and Internet, Transportation, Logistics, Supply Chain and Storage, and Data Infrastructure and Analytics