The Shared Services function within GTM (Go-to-Market) Ops serves as a key partner to teams such as Sales, Customer Success (CS), Partner Services, Deal Desk, Professional Services, and Finance, providing seamless operational support across the organization. As a Revenue Ops Analyst, you’ll design and deliver data-driven dashboards and reports to track core GTM performance, while contributing to process improvements that enhance efficiency and scalability. This role positions you at the center of operational excellence and business growth.
Champagne Liveboards: Build, refine, monitor, and maintain liveboards (LBs) in Champagne (our ThoughtSpot instance). Partner with stakeholders to ensure accuracy and collaborate with the data team to integrate new fields, tables, and worksheets.
Business Reporting Leadership: Drive end-to-end reporting initiatives, ensuring accurate visibility into performance metrics across Marketing, Sales, Deal Desk, Professional Services, Customer Success, and Enablement teams.
Ad Hoc Reporting and Analysis: Deliver timely and insightful ad hoc reports and analyses to address specific business needs and challenges.
Process Improvement: Work closely with cross-functional teams to identify opportunities for process enhancements and lead improvements within the GTM function.
Stakeholder Enablement: Train and support business users in self-serve reporting to ensure adoption and effective use of dashboards.
Evolving Responsibilities: Take on an expanding scope within RevOps over time, broadening the role’s impact across the organization.
Experience: 4-7 years as a Business or Data Analyst supporting Marketing or Sales organizations within the SaaS industry.
Technical Skills: Proficient in Salesforce, G-Suite, and data visualization tools such as Tableau, Power BI, Qlik Sense, or equivalent. Experience with SQL and databases is a plus.
Analytical Skills: Strong analytical and problem-solving abilities with a demonstrated track record of conducting in-depth analyses and translating findings into actionable insights. Skilled at mapping data schemas and explaining data flows into external reporting systems.
Reporting Skills: Detail oriented with a focus on accuracy and data integrity. Experienced in delivering high-quality business and performance reporting through Salesforce reports/dashboards and/or marketing automation platforms.
Process Improvement: Ability to create and maintain detailed process documentation and contribute to process improvement and automation initiatives as needed.
Work Environment: Comfortable operating in a fast-paced environment with tight deadlines and shifting priorities.
This office-assigned role is available as a hybrid position. Spotters assigned to an office are encouraged to experience the energy of their local office with an in-office requirement of at least three days per week. This approach balances the benefits of in-person collaboration and peer learning with the flexibility needed by individuals and teams.
This office-assigned role is available as a hybrid position.
Spotters assigned to an office are encouraged to experience the energy of their local office with an in-office requirement of at least three days per week. This approach balances the benefits of in-person collaboration and peer learning with the flexibility needed by individuals and teams.
ThoughtSpot is the experience layer of the modern data stack, leading the industry with our AI-powered analytics and natural language search. We hire people with unique identities, backgrounds, and perspectives—this balance-for-the-better philosophy is key to our success. When paired with our culture of Selfless Excellence and our drive for continuous improvement (2% done), ThoughtSpot cultivates a respectful culture that pushes norms to create world-class products. If you’re excited by the opportunity to work with some of the brightest minds in the business and make your mark on a truly innovative company, we invite you to read more about our mission, and apply to the role that’s right for you.
At ThoughtSpot, diverse teams build better products. Complex data problems need many perspectives, not just one. We welcome different backgrounds, identities, and experiences, and we work to create a place where everyone can be themselves and do their best work. If this role excites you and you believe you’re a strong match, we encourage you to apply. --- Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Manufacturing Industries: Software Development
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ThoughtSpot is an analytics platform that uses AI to help enterprises discover and act on data insights. They serve large organizations across industries by providing automated analytics, AI-powered search, and embedded analytics capabilities for business intelligence and decision-making.
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