POSITION SUMMARY:
The Partner Enablement Solution Architect is responsible for the technical recruitment, on-boarding and enablement of new partners. In addition the role is the primary strategic technical contact for existing partners providing on-going technical enablement events to maintain and develop technical standards within all contracted partner organizations.
KEY RESPONSIBILITIES & TASKS:
Technical enablement of new partners in accordance with the Technical Enablement Program (TEP) - 40%
Partner recruitment support and on-boarding in conjunction with Partner Managers - 20%
Strategic technical central point of contact for the highest technical levels within the partner organizations. - 20%
Develop and maintain the TEP together with peers in other regions - 10%
Administration, education and any other responsibilities as required by the company. - 10%
COMPETENCIES & SKILLS :
Self-driven and results-oriented with a strong will to succeed. A naturally organized person with determination to deliver excellence
Excellent communicator with highly developed interpersonal skills and an ability to work collaboratively. A strong team player who can obtain positive visibility and credibility quickly and contribute to the overall success of the company.
Developed presentations skills at both the technical and business level with the ability to deliver a highly technical solution in a pressured environment
Uses proven problem-solving skills to view problems as challenges and turn them into viable solutions
High level of integrity and ethical approach, able to instill trust and a transparent way of doing business
Ability to adapt to change and act as a change champion - leading by example
Ability to quickly understand the business and its issues through established business acumen, taking ownership and developing and executing a solution
Excellent project management skills with the ability to develop a plan and deliver against objectives
Committed to delivering outstanding customer service delivery, supporting and driving our partners’ business success
Good sales process acumen and strong ability to promote the model of customer centric selling
Qualifications
Bachelor equivalent mandatory
Master equivalent preferable
Database / security / software engineering qualification may be advantageous
Languages
Experience (technical, commercial, industry / product / functional expertise, etc.)
Strong BI background with ability to solve problems in a BI environment
Successful enterprise-type software implementation and priceless experience in enterprise organizations
Hands on experience with relational/dimensional database and data modelling
Experience in managing existing as well as prospective partners both on and off site
Relevant competitive knowledge is advantageous
Architecture – IT Infrastructure, security, MSCE experience/knowledge
3rd party software knowledge eg SAP, Siebel, SalesForce.com
Ability in SQL, VBS, VBA, JS, Web technologies
Key Stakeholders
PSM team
PreSales Management
Support
Geographical/Vertical accountability/Regions
Job Requirements
Up to 50% travel within respective region
Occasional travel further afield
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