Sales Operations Analyst

We are flexible with geographic location—the ideal candidate can work remotely from anywhere in the U.S. or from our Bethesda, MD or Durham, NC offices.

Primary Duties:

• Support practice facing teams to help them understand operational and data processes, removing roadblocks that prevent or hinder their ability to perform their role.
• Collaborate with cross-functional teams, including marketing operations, provider networks, and performance, to ensure operational process clarity, efficiency, and effectiveness.
• Work closely with the sales team to manage the sales pipeline, ensuring accuracy and completeness of data hygiene; participate in User Acceptance Testing to ensure the system is ready for deployment in production.
• Complete ad hoc and scheduled reporting as required by Network Development
• Provide training and support to the sales team on sales processes, tools, and systems.

Minimum Qualifications:

• Bachelor’s degree in relevant field
• 5+ years progressive working experience within sales operations
• 2+ years in data analytics
• Knowledge in Salesforce CRM, Monday.com, Tableau, Contract Lifecycle Management Software, G Suite, and Microsoft Software

Preferred knowledge, skills, and/or abilities:

• Strong analytical skills, with the ability to analyze data and identify trends
• Strong communication and interpersonal skills, with the ability to collaborate with cross-functional teams
• Excellent organizational skills, with the ability to manage multiple tasks and priorities; detail-oriented with strong problem-solving and research skills
• Capable of thriving in a high-growth environment that requires wearing multiple hats; ability to work independently and as part of a team
• Knowledge of value-based care models, accountable care, and population health management

Physical Requirements:

• Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.