Senior Director, Market Enablement

Specific Responsibilities:

• Define the strategy, prioritize work, and shape the project portfolio to deliver on strategic objectives

• Manage and guide a diverse team that is driving the implementation of regional and global platform customization needs

• Assess specific country requirements to determine best approach for domestic processing to comply with regulatory requirements while also optimizing the long term approach for the ecosystem, client and Visa.

• Consult with the broader Product organization to identify platform enhancements and system impacts required to achieve desired outcomes

• Drive strategy and execution of processing performance programs that define payment & processing use cases, ensuring client compliance and positive outcomes across key verticals for sellers, consumers and clients (MIT, MRA, EDQP, PIF)

• Lead product managers designing platform or product customizations required for country implementations, ranging from messaging customizations to processing localization

• Deliver the enhancements to clearing, settlement, and treasury functionality to support domestic processing needs

• Partner with VisaNet and Open VisaNet teams to ensure alignment and delivery of a cohesive implementation roadmap

• Represent Visa in discussions with regulators, government officials, and industry forums, advocating for Visa’s strategic priorities and influencing policy

• Ensure compliance with Visa policies, procedures, as well as relevant domestic and international regulations

• Working with regional product teams to deliver the roadmap on time and ensure markets and clients are ready for release

• Collaborate with internal and external stakeholders to ensure seamless workflow and maintain quality standards.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications:

• 15 years of experience with an Advanced Degree (e.g., Masters, MBA, JD, MD, PhD) or expanding leadership roles with experience in product and solution management

• Visa or payments industry product experience. Leader who can innovate future processing platform capabilities.

• Strong payments technical acumen, including payments messaging interfaces, processing (authorization/clearing/settlement) methodologies and protocols

• Experience in multiple countries / geographies

Strategy and communication:

• Decisive leader with strong executive presence, capable of making bold, difficult decisions that deliver positive outcomes for clients

• Strategic and analytic skills, with the capability to clearly communicate a vision to clients, executives, and their team.

• Ability to explain complex business and technical concepts in simple, intuitive language to influence and drive progress.

• Excel in communications both written and verbal, strong communicator and ability to clearly articulate complex technical concepts in a simplified way.

• Business acumen and commercial sense

Customer-centric mindset:

• Customer-centric mindset and understands different clients’ role in the payment ecosystem and actively engages in client feedback to bring latest ideas to product leaders and the platform roadmap.

• Invests time in understanding clients’ technical and operational environment to improve ease of adoption and use.

Teamwork:

• Dedicated team player, self-motivated with the ability to inspire and influence others across Visa.

• Foster a positive work environment that encourages teamwork and mutual respect.

• Ability to build off others’ ideas, give credit to others but take responsibility when things go poorly. Share work product to help others succeed.

• Interested in seeking new perspectives and feedback, taking an inclusive approach, and engaging diverse points of view.

• Ability to inspire and influence others without direct management responsibility. Model positive problem solving.

• Ability to operate effectively across a matrixed organization (functions & geographies) to drive positive outcomes.

Work Hours:## Varies upon the needs of the department.

Travel Requirements:## This position requires travel 5-10% of the time.

Mental/Physical Requirements:** This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is $217,600 to $348,300 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.