We are seeking a Customer Success & Operations Manager to own the client experience and manage a remote team. This role involves onboarding, providing excellent support, and streamlining processes. It’s a hybrid role with a focus on ensuring smooth customer interactions and continuous improvement.
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3–5+ years of experience in Customer Success, Operations, or Project Management
Excellent spoken and written English communication skills
Strong organizational skills with a proactive approach to problem-solving
Experience managing remote teams or delegating work effectively
Comfortable handling client-facing responsibilities while managing internal processes
High attention to detail and ability to juggle multiple priorities
Empathetic but firm communicator who can balance people and process
Resourceful, tech-comfortable, and excited about optimizing systems
Paid in USD (bi-monthly payouts: 15th & 30th)
Up to 14 days of Paid Time Off annually (starting Day 1)
100% remote – work from anywhere
Collaborate with an international team focused on growth, automation, and client success
