Senior Sales Enablement Operations Associate

The Opportunity:

The Senior Sales Enablement Associate will serve as our operations guru, our knowledge management wiz, and our process efficiency extraordinaire to help design our systems to ensure our rapidly growing global GTM Enablement teams work at-scale. We are looking for someone who has a passion for scaling programs, maintains organization, and is the heartbeat of our team’s logistics strategy. This role has the opportunity to grow into a sales enablement curriculum role.

What You’ll Do:

• Design logistics & operations for new programs designed by our internal global sales enablement team. This includes:

• Creating enrollments, cohorts, communications, scheduling invites for net new live enablement programs

• Support with gathering the requirements across our GTM teams on dashboarding and tooling needs

• Partner with Enablement Operations to ensure a quality deliverable is designed and user tested with the end user

• Support with the training, usage, scaling, and operationalization of new tools and initiatives across the GTM teams

• Own the plan and execution of Datadog’s Knowledge Management System (KMS), defining clear success criteria aligned to business and field needs

• Partner with cross-functional stakeholders across sales teams to conduct discovery interviews, identify knowledge gaps and pain points, and translate insights into actionable requirements for our knowledge management systems

• Assist with reporting on our enablement program metrics to share out with our leadership team

• Identify and support the execution of ways we can embed AI and tooling into to make our operations and processes scale more efficiently

• Leverages strategic thinking to uplevel our systems and process for our enablement programs

• Support the content build and design for our specific initiative cross functional enablement programs as well as recommend content and program enhancements based on data and survey feedback

• Ensure that we scale by creating and carrying out repeatable & measurable processes

• Consult and assist on a range of special projects and one off tasks as we scale and refine our operating model

Who You Are:

• Have 2-4 years of experience working in learning and enablement, business operations or other equivalent operational experience

• Extremely organized and have a strong attention to details, driving toward the most efficient process

• Experience with Knowledge Management Systems

• A strategic thinker who is always looking to improve the status quo

• Experience with reporting and analysis in Tableau, Google Sheets, etc.

• Experience with Learning Management Systems, such as Docebo

• An excellent communicator with strong written and verbal skills

• Strong sense of ownership: you have an intrinsic drive to achieve great outcomes

• You’re a curious, investigative learner: you ask lots of questions to identify causes

• Outstanding multi-tasker, able to effectively prioritize projects and pivot where needed with a sense of urgency

• Able to adapt to a fast-paced growth organization

• Passion and energy for the details and for helping others get better

• Strong appetite for learning and growing with the company as we scale

Benefits & Growth:

• Generous and competitive benefits package

• New hire stock equity (RSUs) and employee stock purchase plan

• Continuous career development and pathing opportunities

• Employee-focused best in class onboarding

• Internal mentor and cross-departmental buddy program

• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:

$70,000—$95,000 USD

About Datadog:

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

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