Unifize is seeking a Founder’s Office – Customer Success Operations Manager to establish and lead the foundation of their Customer Success operations. The role focuses on designing scalable processes, ensuring data integrity, generating metrics, and executing QBRs/MBRs to drive impact for CS teams. The ideal candidate thrives on operational excellence and problem-solving.
2+ years of experience in Customer Success Operations, Revenue Operations, or a similar analytical role
Proficiency with Salesforce or equivalent CRM tools
Experience with B2B roles, ideally with account management and customer success exposure
Strong analytical thinking and communication skills
Effective work across diverse functions
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