At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
As the Business Development & Solutions Sales Operations Lead, you will serve as the primary operating and analytical partner to the Head of Business Development and Head of Solutions Consulting. You will play a critical role in shaping and executing the strategies that drive both near-term performance and long-term, sustainable revenue growth.
This role sits at the intersection of strategy and execution, requiring an end-to-end view of the go-to-market engine. You will be expected to develop and articulate clear points of view on complex business challenges, translate data into actionable insights, and lead initiatives that improve productivity, efficiency, and alignment across teams. Success in this role requires strong analytical depth, executive-level communication skills, and the ability to influence senior stakeholders across Sales, Finance, Marketing, and GTM functions.
The ideal candidate is a proactive, strategic operator with a proven track record of partnering with sales and pre-sales leadership, driving planning and operational rigor, and delivering measurable business impact in a high-growth B2B SaaS environment.
Responsibilities:
Serve as the primary Sales Operations business partner to the Vice President of Business Development and the Vice President of Solutions Consulting, owning the operating cadence, planning motions, and analytical rigor that drive performance globally across all regions and segments
Own strategic capacity and resource planning for Business Development and Solutions Consulting, translating growth targets into short- and long-term headcount, coverage, and investment plans in partnership with functional leadership
Lead territory design, coverage models, and quota frameworks in close collaboration with Business Development, Solutions Consulting, and Sales leadership to ensure equitable distribution, scalability, and alignment to GTM priorities
Partner cross-functionally with Finance, Sales, Marketing, and broader GTM teams to align planning assumptions, investment decisions, and execution against company-level goals
Analyze performance data, KPIs, market signals, and competitive dynamics to surface insights, identify risks and opportunities, and deliver clear, data-backed recommendations to executive stakeholders
Design, implement, and continuously optimize operating processes, tools, and methodologies that improve productivity, efficiency, and cross-functional alignment across Business Development, Solutions Consulting, and Go-To-Market Operations (GTM Operations)
Own reporting and insights for Business Development and Solutions Consulting, partnering with Sales Insights and Business Intelligence teams to build scalable reporting and deliver concise, executive-ready insights that inform decision-making
Bachelor's Degree in a quantitative/business-oriented field or equivalent practical experience
4+ years of experience in Go-to-Market Operations, Sales Strategy and Operations, or Revenue Operations, at a high-growth B2B SaaS company
Prior experience in territory management, quota setting, commissions, and forecasting processes
Strong analytical and problem-solving skills, with the ability to analyze data and make data-driven decisions
Proficient with Sales Intelligence and Enrichment tools suchas Clay, ZoomInfo, Cognism, and Lusha
Proficient with Salesforce and Microsoft Excel
Experience with Sales Engagement tools suchas Outreach.io and Gong strongly preferred
Experience with a BI tool such as Tableau, Looker, or Power BI is strongly preferred
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $97,400 and $114,600/year with an expected On Target Earnings (OTE) between $110,700 and $130,200/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.
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Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work®
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
Opens the original job posting on braze.com
Braze is a customer engagement platform that helps brands deliver personalized, real-time messaging across email, push notifications, SMS, and in-app channels. The company serves marketing and customer engagement teams at mid-to-large enterprises across retail, financial services, media, and other consumer-facing industries.
Visit website$97,400 – $114,600
OTE · RSUs
