Senior Marketing Technology Specialist

We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home within the US or be based from Bethesda, MD office.

Primary Duties

• Be the “fingers on keys” subject matter expert (SME) and operational support of the Growth technology stack including Outreach.io, ChiliPiper, etc. - includes maintenance of existing systems (upgrade scheduling, people changes, etc.)
• Support the adoption of the technology stack working across Growth Development and Network development; ensuring we are effectively working in our tools, including the development of process, documentation, and reporting.
• Support evaluation of existing technology and the investigation, implementation, rollout of new technology including costs, training, process implications.

Minimum Qualifications

• Bachelor's degree or relevant, equivalent work experience in marketing or sales operations
• 3+ years in an marketing operations or sales operations management role
• 3+ years managing/implementing a variety of growth-enablement tools including Outreach.io, ChiliPiper, Zoominfo, Gong, Chatbot, Captello, Salesforce.com, etc.
• Project management skills managing the implementation/rollout of changes and systems

Preferred knowledge, skills, and/or abilities

• 1+ years healthcare industry
• Excellent communication skills
• Proven success in working cooperatively in a team-oriented matrixed environment with the ability to influence and interact with all levels
• Can manage multiple priorities and drive progress in an ambiguous, fast-paced environment
• B2B and/or B2C/DTC event experience, with preference for those with both
• Demonstrated ability to synthesize and summarize significant and complex sets of information into meaningful, clear, non-technical communications, personally authored and packaged using tools like Google docs and Microsoft PowerPoint.
• Great organizational skills
• Self-motivated and able to work remotely with little to no supervision

Physical Requirements

• Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
• Ability to travel 10-15%