Not Applicable
Salesforce
Senior Manager
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.
Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
Craft and convey clear, impactful and engaging messages that tell a holistic story.
Apply systems thinking to identify underlying problems and/or opportunities.
Validate outcomes with clients, share alternative perspectives, and act on client feedback.
Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
Deepen and evolve your expertise with a focus on staying relevant.
Initiate open and honest coaching conversations at all levels.
Make difficult decisions and take action to resolve issues hindering team effectiveness.
Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.
As part of the Salesforce Consulting team you will lead enterprise-scale Quote-to-Cash transformations, driving operational excellence and delivering innovative solutions. As a Senior Manager, you will serve as a strategic advisor, leveraging your knowledge in Salesforce Revenue Cloud to influence key stakeholders and guide complex projects to success. This role offers the chance to mentor top-performing teams, đảm bảo continuous improvement while navigating the complexities of multi-entity and global environments.
Responsibilities
- Lead enterprise-scale Quote-to-Cash transformation initiatives
- Drive operational excellence through innovative solution delivery
- Serve as a strategic advisor to senior stakeholders
- Guide complex projects to successful outcomes
- Mentor and develop top-performing teams for continuous improvement
- Navigate the intricacies of multi-entity and global environments
- Leverage knowledge in Salesforce Revenue Cloud for impactful results
- Foster collaboration and communication across diverse teams
What You Must Have
- Bachelor's Degree
- 12 years of experience in overall IT
- 8 years of experience in Salesforce
- Strong hands-on experience in Salesforce CPQ and Revenue Cloud
- Multiple end-to-end Quote-to-Cash implementations
- Deep understanding of subscription, usage-based, and hybrid revenue models
- Experience integrating Salesforce with ERP/Financial systems
- Expertise in Apex, LWC, REST/SOAP APIs, Platform Events
- Proven experience managing complex, enterprise-scale programs
- Strong executive communication and stakeholder engagement skills
What Sets You Apart
- Salesforce Architect certifications preferred
- Experience working across multiple Salesforce clouds
- Familiarity with emerging Salesforce Revenue Cloud innovations
- Demonstrating executive communication and stakeholder engagement skills
- Leading complex, enterprise-scale programs
- Mentoring and coaching architects, consultants, and developers
- Fostering inclusive, continuous improvement-focused teams
Not Specified
Job Posting End Date
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PricewaterhouseCoopers Service Delivery Center in Bangalore is a major operational hub providing business process outsourcing, IT services, and professional consulting support to PwC's global clients across various industries.
