Sales Operations Reporting Analyst
Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.
Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life®.
Discover what our 29,000 employees, across 110 countries already know.
Why Syneos Health
We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong.
Conduct routine data analysis to generate reports and provide insights into sales performance.
Support the management and maintenance of CRM systems, ensuring data accuracy and completeness.
Provide support in documenting and optimizing sales processes to enhance efficiency.
Collaborate with various departments, including sales, marketing, and IT, to facilitate smooth communication and alignment on reporting requirements.
Assist in the development and maintenance of user-friendly dashboards for real-time visibility into key performance metrics.
Evaluating existing processes and making recommendations for improvement.
Design, develop, and maintain user-friendly dashboards that provide real-time visibility into key performance metrics, aiding informed decision-making.
Provide training and support to sales teams on Salesforce reporting tools and processes.
Design and implement custom reports and dashboards tailored to the specific needs of sales teams, leadership, and other stakeholders.
Implement automation processes to reduce manual data entry and ensure data consistency.
Conduct regular data audits to ensure data accuracy and integrity within Salesforce.
May be required to support Sales Operations help desk team on occasion, as requested by Line Manger
Performs other work-related duties as assigned. Minimal travel may be required (up to 25%).
Degree and 0-3 years professional experience
0-2 years SFDC experience
Fundamental knowledge of Reporting Tools (Power BI, Tableau, etc.)
BA/BS in Business or in a related field
Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.
No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
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