At Alma, we believe sustainable commerce depends on fair, well‑balanced trade. Because finance plays a pivotal role in business, our mission is to put it back in its rightful place - serving merchants and consumers.
Our installment and deferred payment solutions help merchants boost sales by 20% or more, increase customer loyalty, and deliver a seamless shopping experience - without encouraging bad debt.
As the buy now pay later leader in France and active in 10 European countries, we’ve empowered over 21,000 merchants and 8 million consumers.
With 360+ Almakers and €100M+ ARR, Alma is scaling rapidly across Europe—and we’re just getting started.
Alma is the company for you if are looking for:
Collective intelligence is the driving force behind Alma: we are looking for open-minded, curious, and ambitious people who want to actively participate in this exponential growth.
To continue to deliver an optimal purchasing experience and absolute ease of use, all teams at Alma (Tech, Product, Sales, Operations, Data, Risk, Finance, Compliance, Legal, Marketing and People) will strengthen their members to maintain the highest standards of quality and trust while pushing these innovations at Alma’s pace.
We are seeking a Revenue Operations Manager dedicated to SMB to lead complex projects with business impacts mainly for the sales organization but also the rest of the Revenue team: AM, Partnerships, Marketing, Ops, under the supervision of RevOps,
You will collaborate closely with SMB sales team leaders in France and abroad at Alma, and report to the Head of Revenue Operations. The Revenue Operations team’s goal is to define and execute the most important tools and strategies to grow Alma's revenue, to eliminate silos between departments while prioritizing efficiency and accountability among teams so that they excel in their core business.
As the Revenue Operations Manager - SMB, you will be the main point of contact between the sales leaders and the rest of the revenue team. You will require strong leadership skills, being an organizational wizard, and having a ‘doer’ mindset.
Improve the efficiency and focus of our revenue organization
Design solutions (process or tools) that support our sales operations and our sales reps in their day-to-day job and help them max out their impact. Lead the implementation of these solutions. Foster focus at every step of our funnels (for instance leads assignment and scoring)
Collaborate with other departments (within and outside of the sales organization) to ensure that sales insights and needs are well taken into account
Own the Sales stack
Act as the Salesforce/ Gong/ Aircall/ Surfe expert providing guidance and support on best practices
Be the CRM product owner within the SMB sales team ensuring a top-notch collaboration with CRM team
Improve performance monitoring and understanding of sales growth dynamics
Manage dashboards and revenue forecasts so Revenue teams and leadership can easily understand business health and meet goals
Infuse data excellence by driving a data culture inside the sales teams, leveraging data to build unfair advantages
Being Revenue Operations Manager SMB requires a wide skill set and a high level of energy:
Interpersonal skills: you know how to navigate in an organization and federate stakeholders to move your projects forward
Project management: you know how to structure your work and are not afraid to handle multiple topics at the same time
Impact-driven: you optimize your time at work and know how to prioritize your tasks and focus on what matters most
Doer mindset: you are not afraid of taking responsibility and getting your hands dirty
Problem-solving: you know how to breakdown challenges into smaller issues and make your way by proactively suggesting workarounds
Demanding and reliable: you do not compromise on the quality of your work, and you make it a point of honor to keep your commitments
Tech-savvy: you are at ease with the tech industry or at least eager to discover this brilliant world!
You have a Bachelor's degree
At least 3 years in sales or operations at a tech scale-up.
Experience with Salesforce and sales engagement tools like Gong and/or LinkedIn Sales Navigator.
Strong analytical skills to help you make data-driven recommendations and decisions.
You are eager to learn and improve on making current processes more efficient.
Excellent written and verbal communication skills, highly organized, and pay close attention to detail
Comfortable with agile methodologies (User Story definition /Backlog grooming /Sprint planning …)
You are a strong team player, always looking for ways to contribute but also managing well independently
Experience with Looker or deployment of AI agents through Dust or a similar tool is a plus.
Fluent in both French and English (as it's our business language).
Visio call with a member of our Talent Acquisition team
Visio call with Basil, Head of revenue operations
Case debrief with Gaspard, Adrien or Baptiste & Basil (RevOps team)
Stakeholders fit with RevOps team & the CRO, Antoine de la Rivière
Raise the bar
Do the right thing
Test, Learn, Repeat
Make it happen
Lead with humility
At Alma, we're committed to fostering an environment where diversity and inclusion are at the heart of our values. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome.
As an equal opportunities employer we make sure the application process and our workplace is for everyone --- Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Manufacturing Industries: Financial Services
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Alma is a fintech company that provides buy-now-pay-later (BNPL) solutions, allowing consumers to spread payments over time through installments. The company serves e-commerce merchants and retailers across various industries, helping them increase conversion rates and average order values by offering flexible payment options to customers.
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