We’re looking for a process and systems-oriented enablement manager to own the tool workflows, data health initiatives and end to end tool enablement/adoption with our sales team and leaders that power how our revenue teams learn, coach, and execute. With this role being localized in emea, this person will also support the central enablement and operations team to land global programs in EMEA.
This role is responsible for the end-to-end operation of our enablement platforms (ThoughtSpot, GTM Buddy, Gong, Trumpet Digital Sales Rooms, data and lead enrichment tools and others), driving adoption, ensuring correct implementation of use cases, and building scalable coaching and readiness workflows that improve seller and management productivity. This role serves as the business owner for enablement systems, ensuring tools are designed around real seller workflows and continuously improved through data and feedback, working closely with centralized operations (who own administration of the tools) to lead our overall tech stack strategy for GTM.
What You'll Do:
Platform Workflow and UseCaseOwnership
Own the sales Tech Stack as the system of record for enablement, including structure, governance, workflows, and ongoing optimization
Act as the primary admin and business owner for CMS/LMS tooling, partnering with Ops for technical setup while owning use-case design and validation
Ensure enablement tools are configured correctly to reflect real seller workflows and coaching needs
Data-Informed Coaching & Readiness
Analyze Gong data (call scores, coaching insights, talk tracks) to identify skill gaps and trigger enablement actions (e.g., roleplay assignments, content recommendations)
Partner with Enablement and Sales Leaders to operationalize coaching loops using data, not anecdotes
Explore and pilot AI-driven approaches to improve sales efficiency and readiness
Tool Integration & Workflow Design
Design and manage workflows across Gong, GTM Buddy, and other sales tools to support onboarding, roleplays, deal coaching, and continuous improvement
Partner with Sales Ops to translate enablement use cases into scalable implementations, ensuring tools are set up correctly the first time
Identify gaps between rep behavior and tool configuration and proactively drive fixes
Content Structure & SME Enablement (NEW)
Own the structure and organization of product, program, and enablement pages within GTM Buddy to ensure content is easy to find, understand, and use
Partner with SMEs (e.g., Product, Product Marketing, Enablement, PG leaders) to intake, package, and maintain one-pagers and supporting assets, without owning source messaging
Translate SME inputs into clear, usable enablement artifacts and pages that align to seller workflows and coaching moments
Partner with Enablement Program Owners (e.g., Pipeline Generation) to support structured rollouts, reinforcement, and ongoing maintenance within GTM Buddy
Adoption, Change Management & Enablement Ops
Drive adoption of enablement tools through training, office hours, documentation, and well-structured product and program pages embedded in seller workflows
Track usage, engagement, and outcomes, then iterate based on what’s actually working
Serve as the first line of support for SMEs and enablement partners using GTM Buddy
What You Bring:
5+ years of experience in Revenue Enablement, Enablement Operations, Sales Operations with enablement exposure, or GTM systems roles
Proven experience owning enablement or revenue tools end-to-end, including configuration, workflows, governance, and adoption
Strong systems thinker who can translate real seller behavior into scalable tooling and coaching workflows
Experience working closely with Sales Ops, RevOps, or Systems teams to implement enablement use cases correctly
Comfortable analyzing data (e.g., Gong insights, usage metrics) to identify skill gaps and drive enablement actions
Excellent cross-functional communicator, able to influence without authority and push back when implementations don’t reflect real use cases
Strong project and change-management skills, with the ability to manage multiple high-impact initiatives in parallel
#LI-JV2 #LI-Hybrid
Spotters are expected to demonstrate AI literacy and workflow integration to include to ability to:
Comfortably and confidently integrate artificial intelligence into their daily workflow to increase productivity and quality.
Hands-on experience to leverage AI tools (industry-leading LLMs) to increase productivity, automate routine tasks, and improve work quality.
Speak to the experience of using AI for research, content creation, and document summarization while maintaining ownership of judgment and final decisions.
Write effective prompts to get the most accurate and creative results from AI tools.
Spotters are expected to exemplify these key traits and AI Mindset:
Curiosity in exploring new AI tools
Adaptability to quickly learn and implement new, emerging AI technologies
Critical thinking to know when to identify when AI should be used versus when human judgement is necessary
This combination of curiosity, adaptability, and discernment defines the AI mindset, and it’s required for every role at ThoughtSpot.
At ThoughtSpot, we believe AI is a necessary and essential part of how we work. Every role, across every team, is expected to be fluent and comfortable with using AI to do their best work.
All Spotters are expected to experiment with ThoughtSpot’s AI tools (like Spotter and SpotterViz) and leading industry LLMs to streamline workflows, enhance output, and uncover new insights. Whether drafting content, analyzing data, or summarizing documents, AI is a daily partner. We value curiosity, openness to learning, and thoughtful application of AI to create real value. Training and resources are provided so every Spotter can confidently create with AI.
This office-assigned role is available as a hybrid position, reporting to the office in UK - London.
Spotters assigned to an office are encouraged to experience the energy of their local office with an in-office expectation of 2-3 days per week. This approach balances the benefits of in-person collaboration and peer learning with the flexibility needed by individuals and teams.
At ThoughtSpot, diverse teams build better products. Complex data problems need many perspectives, not just one. We welcome different backgrounds, identities, and experiences, and we work to create a place where everyone can be themselves and do their best work. If this role excites you and you believe you’re a strong match, we encourage you to apply.
What Makes ThoughtSpot a Great Place to Work?
ThoughtSpot is the Agentic Analytics Platform that empowers every enterprise to transform insights into action, on a mission to make the world more fact driven. We hire people with unique identities, backgrounds, and perspectives - this balance-for-the-better philosophy is key to our success. When paired with our culture of Trust, Customer Obsession, Innovation and Intensity, ThoughtSpot cultivates a respectful culture that pushes norms to create world-class products. If you’re excited by the opportunity to work with some of the brightest minds in the business and make your mark on a truly innovative company, we invite you to read more about our mission, and apply to the role that’s right for you.
The world’s most innovative companies turn to ThoughtSpot’s AI-Powered Analytics to put data in the hands of everyone, from the C-suite to the frontline. With simple, natural language search and AI, anyone can ask questions, discover insights, and act with confidence. Unlike legacy tools that sacrifice performance for complexity, ThoughtSpot is intuitively designed for every business user while being built to handle the most complex, large-scale data, wherever it resides. This unique combination of speed and simplicity is why enterprise leaders trust ThoughtSpot to transform decision-making into a truly data-driven culture.
At ThoughtSpot, we’re a curious, data-driven bunch. We believe the world works better when everyone has access to facts. That’s why we build products that make asking and answering data questions as natural as having a conversation.
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ThoughtSpot EMEA Ltd. is the European, Middle Eastern, and African subsidiary of ThoughtSpot, a business intelligence and analytics platform company. It provides self-service analytics and search-driven insights for enterprise customers in the EMEA region.
