POSITION SUMMARY Join us at Zoetis India Capability Center (ZICC) in Hyderabad, where innovation meets excellence. As part of the world’s leading animal healthcare company, ZICC drives transformative advancements by applying technology to solve complex business challenges. Our mission is to ensure sustainable growth and maintain a competitive edge for Zoetis globally by leveraging exceptional talent in India.
At ZICC, you will be part of a dynamic team collaborating with global stakeholders while embodying the spirit of One Zoetis. You will help build scalable and innovative CRM solutions that support our global commercial and operational teams. As a CRM Senior Developer, you will lead one of our agile CRM teams responsible for building and enhancing Salesforce-based solutions that support business-critical processes. You will work closely with the CRM Architect during the design, estimation, and implementation of features and functionality on the Salesforce platform. You will also be responsible for guiding the development team, ensuring adherence to development standards, and delivering high-quality scalable solutions that improve the global Salesforce ecosystem. This role requires extensive hands-on Salesforce development experience along with the ability to lead agile teams in a DevOps-driven delivery model.
POSITION RESPONSIBILITIES Responsibility Lead and mentor a team of Salesforce developers in delivering high-quality CRM solutions following agile delivery practices Design, develop, and enhance Salesforce applications using Apex, Lightning Web Components, and other Salesforce technologies Collaborate with CRM Architects, Product Owners, and business stakeholders to define scalable technical solutions Ensure adherence to development standards, code quality, security practices, and platform best practices Participate in agile ceremonies including sprint planning, estimation, backlog grooming, and retrospectives
Percent of Time 30% 25% 15% 10% 10%
Responsibility Support integration of Salesforce with enterprise systems and ensure robust DevOps and CI/CD practices Percent of Time 10%
ORGANIZATIONAL RELATIONSHIPS • Senior Developers, Lead Developers, Product Owners, Testers • Cross-Functional ZTD Teams (SAP, Finance, Order Management, etc.)
EDUCATION AND EXPERIENCE • Bachelor’s degree in Computer Science, Engineering, or a related field • 10+ years of experience working with the Salesforce platform • Proven experience leading agile development teams • Extensive experience developing applications on the Force.com platform • Experience in designing scalable enterprise solutions on Salesforce • Strong experience in Agile, DevOps, and CI/CD delivery models • Experience collaborating with architects, product owners, and global stakeholders
Basic Qualifications
• Strong hands-on experience with: o Apex (Classes, Controllers, Triggers) o Lightning Web Components (LWC) o Aura Components o Visualforce • Experience with Lightning Design System and modern UI development • Strong experience with Salesforce declarative tools: o Lightning Flows o Process Builder o Validation Rules o Lightning App Builder • Experience with Salesforce data tools such as Apex Data Loader and SOQL • Solid understanding of Object-Oriented Design principles and database design • Experience integrating Salesforce with external systems using REST/SOAP APIs • Strong understanding of Salesforce security model and governance • Experience working with CI/CD pipelines and DevOps tools (e.g., Copado, Git)
Preferred Skills • Experience with Sales Cloud, Service Cloud, or CPQ • Familiarity with integration platforms such as MuleSoft • Experience designing scalable, enterprise-grade Salesforce architectures • Knowledge of modern integration and microservice architecture patterns • Strong debugging, troubleshooting, and performance optimization skills
PREFERRED CREDENTIALS • Salesforce Platform Developer I or II Certification • Salesforce Application Architect or System Architect certifications • Salesforce Administrator Certification • Agile or Scrum certifications are a plus
Full time
Regular
Colleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Opens in a new tab
