About Us:
Magna Legal Services provides end-to-end legal support services to law firms, corporations, and governmental agencies throughout the nation. As an end-to-end service provider, we can provide strategic advantages to our clients by offering legal support services at every stage of their legal proceedings.
Job Description:
Job Title: Director of Revenue Operations
Position Summary:
The Director of Revenue Operations will lead the infrastructure and processes that power our go-to-market organization. This role ensures Sales, Marketing, and Customer Success are aligned around shared goals, supported by accurate data, and equipped with scalable processes.
Key Responsibilities:
Cross-Functional Collaboration
- Support FI/RFP processes ensuring GTM teams can respond with consistent, data backed messaging
- Partner with Marketing on lead management, attribution, and funnel optimization.
- Partner with Customer Success on retention and expansion metrics (NRR, GRR).
- Partner with Finance on forecasting, territory/quota setting, and compensation alignment.
- Develop talent, processes, and infrastructure that scale with growth.
M&A Integration
- Develop sales and marketing integration plans for acquired companies, especially in new adjacencies.
- Harness and optimize seller networks, relationships, and market know-how.
- Ensure smooth onboarding and retention of acquired teams, including integration of compensation and commission structures.
- Build scalable playbooks for future M&A integrations.
Operational Excellence
- Standardize and optimize customer lifecycle processes from lead generation through renewal and expansion.
- Identify and remove bottlenecks that impact revenue attainment.
- Develop sales methodologies, playbooks, and enablement programs to drive efficiency.
- Support pricing execution, ensuring new and existing products are sold consistently and profitably
Analytics & Insights
- Build reporting and dashboards for executives, managers, and reps.
- Provide actionable insights into pipeline health, funnel conversion, sales productivity, and customer retention.
- Establish consistent KPIs and revenue metrics across GTM teams.
- Conduct market and client surveys to inform service-line expansion and strategic decision-making
Technology & Systems
- Own the GTM tech stack (Salesforce, HubSpot/Marketo, Outreach, Gainsight, etc.), ensuring adoption and ROI.
- Maintain CRM data integrity and governance.
- Drive automation to reduce manual work and increase efficiency.
Revenue Strategy & Planning
- Partner with Head of Sales and Finance to set revenue goals, design territories, and lead annual/quarterly GTM planning.
- Own the company’s revenue forecasting processes, ensuring accurate and timely visibility into pipeline and performance.
Sales Compensation
- Design, implement, and manage sales compensation plans that align with company strategy and motivate performance.
- Partner with Finance and HR on plan modeling, governance, and rollout.
- Ensure compensation plans are competitive, fair, and scalable as the business grows.
- Manage ongoing administration, performance tracking, and payout processes with accuracy and transparency.
Qualifications
- 7–10 years of experience in Revenue Operations, Sales Operations, or GTM Strategy.
- Experience designing and managing sales compensation plans at scale.
- Proven success at a growth-stage or mid-market company ($100M–$1B).
- Expertise in Salesforce CRM and adjacent GTM tools.
- Strong analytical skills; ability to translate data into actionable insights.
- Experience leading forecasting, pipeline management, territory design, and quota setting.
- Excellent communication and stakeholder management skills.
- Track record of building and leading small, high-performing teams.
What Success Looks Like
- Consistently accurate forecasting
- Compensation plans that align incentives with business strategy and drive quota attainment.
- Clear visibility into revenue, pipeline, and retention metrics across GTM teams.
- Increased sales productivity, stronger funnel conversion, and improved retention.
- RevOps is seen as a trusted advisor to GTM leadership and a driver of predictable growth.
