OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.
OpenGov is looking to hire an experienced and strategic Field Enablement Manager who will lead the design, execution, and continuous improvement of enablement programs across the customer journey. This role requires a strong collaborator who can partner with GTM stakeholders at all levels to translate business objectives into creative, scalable, measurable, and impactful enablement strategies that elevate performance across all customer-facing roles. This individual will bring advanced expertise in enablement strategy, cross-functional alignment, and systems-level thinking to drive organizational impact.
In this role, you will orchestrate the continuous development of Account Executives, Sales Development Representatives, and Customer Success Managers through process and skill enablement. You will influence and align with leaders across functions, advising on enablement needs that contribute to company-wide tactical revenue goals.
You will work closely with our Sales, CS and GTM leadership team to design, build, and execute on-going enablement programs for the teams you support. These programs will be results-driven and rooted in data and stakeholder feedback, including comprehensive engagement plans for leaders and reps.
You will deliver training on competitive intel, messaging, positioning, personas, and sales skill/ methodology leveraging role plays and one on one training to fine tune skills
You will partner with leadership to diagnose what obstacles our teams are facing selling OpenGov and making customers successful and build enablement programs to overcome these obstacles.
You will build repeatable playbooks that make us more effective as a team.
You will produce, curate, and maintain content to support our sales and cs motions and playbooks.
You will facilitate successful training sessions and work with SME’s to ensure their training hits the mark.
You will partner with operations to identify and define key metrics for assessing effectiveness of all enablement material and programs.
You will work cross-functionally to influence, align, and advise leaders across GTM, product, and operations functions on enablement strategy, content priorities, and programmatic investments.
You will exercise sound judgement and evaluate multiple inputs (performance data, stakeholder feedback, business goals) to iteratively improve enablement outcomes.
Minimum of 3 years of experience in Enablement, preferably in a high-growth SaaS environment.
Minimum of 2 years of experience working with a Sales or GTM team
Proven ability to influence stakeholders across functions and advise leadership on strategic enablement priorities.
Experience driving alignment and business impact through enablement programs that support revenue and customer success outcomes.
Crisp written communication and verbal communication skills; ability to explain process and concepts - strong listening skills a must.
Demonstrated skills in organizational and strategic planning to drive alignment, manage timelines, mitigate risks, and ensure successful program outcomes.
Knowledge of different learning methods and ability to blend methods to best fit learning objectives
Experienced in Guru and Skilljar preferred
Ability to prioritize and adapt in a fast-paced environment
Strong interpersonal skills, building relationships and influencing others to get things done, and prioritization.
Experience working cross-functionally with different enablement and revenue teams.
Willingness and ability to travel to support in-person training, onboarding, and strategic planning sessions.
Boston, MA: $135,000 - $150,000
On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.
The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.
A Mission That Matters.
At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy.
The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.
This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.
We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.
Enjoy an award-winning workplace with the benefits to match, including:
Comprehensive healthcare options for individuals and families
Flexible vacation policy and paid company holidays
401(k) with company match
Paid parental leave, wellness stipends, and HSA contributions
Professional development and growth opportunities
A collaborative office environment with weekly catered lunches.
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OpenGov provides modern software solutions for government agencies including cities, counties, and states. Their platform helps government organizations streamline operations and improve public services.
Visit website$135,000 – $150,000
Base + Bonus
