Taktile exists to create value for organizations through smarter and safer decisions at scale. Our goal is to become the world’s leading software provider for automated decision-making in the financial services industry and, to date, our software has been used by our customers to power millions of critical business decisions every day.
Taktile is based in Berlin, London and New York City.
Taktile was founded by machine learning and data science veterans with extensive experience building and running production ML in financial services.
Our team consists of engineers, entrepreneurs, and researchers with a diverse set of backgrounds. Some of us attended top universities such as Harvard, Oxford, and Stanford and some of us have no degree at all.
Our team has accumulated extensive work experience at leading tech companies such as Google, Amazon, and Meta, startups, and the enterprise software sphere.
Our backers include Y Combinator, Index Ventures, Balderton Capital, Tiger Global and stellar angels such as the founders of Looker, GitHub, Mulesoft, Datadog, and UiPath.
We’re backed by some of the world’s leading investors and show great traction with scale-ups and large enterprises across the financial services industry. We are looking to build on this success by designing a world-class organization across all seniority levels and hierarchies.
As our first RevOps hire, you’ll be the central connector between Business Development, Sales, Marketing, Customer Success, Services, and Finance – owning the strategy, systems, processes, and analytics that power our revenue engine. This is a unique opportunity to shape the way we scale.
This role reports into Finance, enabling an independent, cross-functional vantage point on revenue performance, process optimization, and planning.
Experienced – You have 5+ years of experience in a revenue/sales operations function of a fast growing B2B SaaS scale-up and a strong understanding of SaaS metrics, sales funnels, and revenue models
Team Player – You enjoy working cross-functionally with teams across our GTM teams, Data and Finance
Good technical understanding – You can effectively collaborate with technical stakeholders to deliver reliable outputs in the form of spreadsheets, analyses and dashboards
Curious & Creative – You want to deeply understand Taktile’s customers, products and GTM processes to be in the best position to optimize them as we scale
Clear Communicator – You have excellent communication and stakeholder management skills
Entrepreneurial – You’re hands-on with a bias for action, and excited to help get our GTM function org ready for scale. You go the extra mile to deliver exceptional results
Organized – You’re comfortable managing multiple cross-functional projects, timelines, and stakeholder expectations, even in ambiguous and fast-changing environments
You are open to a hybrid work model – You can work from our London/Berlin office at least three days per week.
Manage our CRM and GTM tool stack and add state of the art tooling as needed in close collaboration with GTM leadership (e.g., HubSpot, project delivery tools, CPQ, time tracking)
Design and implement scalable processes across the full customer lifecycle, and work with BDs, AEs, CSMs and sales leadership to maintain clean CRM hygiene and full funnel visibility
Ensure data quality and integrity across GTM systems in collaboration with data and finance team
Act as a commercial checkpoint for deal structures, ensuring order forms and quotes meet internal standards
Identify inefficiencies and bottlenecks in the revenue funnel; drive cross-functional process improvements
Build and refine processes for professional services scoping, delivery, and margin analysis
Support sales enablement with operational playbooks and performance insights
Define and monitor key GTM KPIs and dashboards together with the data team
Partner with GTM leadership to build accurate forecasts and attribution models
Ensure visibility into delivery capacity, project timelines, and services profitability
Own the GTM operational cadence, including forecasting, QBRs, capacity planning, and pipeline reviews
Closely collaborate with Finance and GTM leadership during revenue and quota planning cycles
Take the lead for territory and quota planning and collaborate with GTM and finance leadership to align between top-down targets and rep-level deployment
Partner with leadership and sales enablement on roll-outs for changes in territory and quota design
Define and evolve the RevOps roadmap as we scale
Prepare to build and lead a RevOps function as company’s needs evolve
Technical/quantitative background with experience in Python, SQL and APIs
Experience working with HubSpot (and Salesforce)
Work on hard, meaningful problems with real-world impact.
Receive top-of-market equity and cash compensation.
Get access to a self-development budget that you can use to e.g. attend conferences, buy books or take classes.
Join us onsite in our inspiring office spaces in the heart of Berlin, London or New York and travel to annual company-wide meetings around the world.
Experience a truly flat hierarchy. Interact with and learn directly from founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
Use the equipment of your choice including a meaningful home office set-up.
We’re eager to meet talented and driven candidates regardless of whether they tick all the boxes. We’re looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply
We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won’t inquire about how you identify or if you’ve experienced discrimination, but if you want to tell your story, we are all ears
Taktile helps financial institutions make smarter, safer decisions with the power of AI. Our software gives teams the tools to automate complex decisions — like who to onboard, how to underwrite, or when to flag suspicious activity — with full visibility and control.
By combining AI with a rich ecosystem of financial data, Taktile enables companies to adapt their decision-making in real time as markets, customer behavior, and risks evolve.
Our mission is to build the world’s leading platform for automated decision-making in financial services — setting the standard for how AI is applied responsibly and effectively in this industry.
We were founded by machine learning and data science experts with deep experience in financial services. Today, our team works across Berlin, London, and New York, bringing together engineers, entrepreneurs, and researchers from companies like Google, Amazon, and Meta, as well as fast-growing startups and enterprise leaders.
Backed by top investors including Y Combinator, Index Ventures, Balderton Capital, and Tiger Global, along with the founders of Looker, GitHub, Mulesoft, Datadog, and UiPath – we’re building a world-class organization across all functions and levels to power the next generation of AI-driven decision-making in financial services.
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Taktile is an AI-powered decision platform for financial institutions that automates customer approval and fraud detection while maintaining human oversight. It combines machine learning automation with manual review capabilities to help teams make safer decisions and ensure compliance.
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