Why should you join dLocal?
dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.
By joining us you will be a part of an amazing global team that makes it all happen. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.
What’s the opportunity?
The Execution & Enablement (E&E) Associate plays a key role in bridging strategy and execution for dLocal’s Payins business across the APAC region. This role ensures smooth delivery of operational initiatives, supports market expansions, and drives consistency between global mandates and regional execution. You’ll be assisting in establishing and managing the relationships with our payment partners in APAC.
What will I be doing?
- Merchant & Partner Enablement
- Serve as the key contact for enabling new payment methods and capabilities in APAC markets.
- Work closely with partners and internal teams to ensure timely enablement and testing of payment processors.
- Ensure credential requests and onboarding for new merchants and payment partners are within SLAs.
- Mandates & Regional Enablement
- Receive and analyze local and regional mandates, assessing operational and business impacts.
- Ensure changes are properly communicated and implemented across countries.
- Support internal communication of regional mandates and maintain centralized mandate logs.
- Operational Execution
- Validate enhancement estimates and assess operational impact of new features or configurations.
- Monitor processor performance and risk appetite across markets.
- Track implementation timelines and ensure alignment between global initiatives and local execution.
- Maintain CRM and internal tracking systems up to date with project and partner information.
- Cross-Functional Collaboration
- Partner with Product, Engineering, and Ops to roll out new payment features or integrations.
- Act as the bridge between strategic planning and operational readiness for Payins projects.
- Support business continuity and issue escalation processes with structured communication and follow-up.
What skills do I need?
- 3-5 years of experience in payments, fintech, or partnerships/operations enablement roles.
- Strong network of partnerships with local acquirers, processors, FinTech companies
- Strong understanding of payment methods, processors, and local payment ecosystems in APAC.
- Excellent organizational and project management skills, with the ability to manage multiple priorities.
- Experience working cross-functionally with technical and non-technical teams.
- Analytical mindset with attention to operational detail.
- Clear communicator, proactive problem solver, and self-starter comfortable with ambiguity.
