Manager, Sales Operations Reporting & Analytics

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

What You’ll Do

Leadership & Management:

• Provide guidance, training, and professional development for Sales Analyst team members as required.

• Foster a collaborative and innovative team environment, encouraging the use of best practices and continuous improvement.

Reporting & Analytics:

• Develop and maintain robust reporting frameworks and dashboards to track sales metrics, performance & data quality.

• Conduct in-depth analysis of sales data to identify trends, anomalies, and areas for improvement.

• Provide actionable insights and recommendations to senior leadership based on data analysis.

• Perform UAT with our internal Business Intelligence team

Strategic Planning:

• Collaborate with sales, finance, IT, BI and HR teams to align strategies with business objectives.

• Evaluate the impact of territory management on sales performance and make data-driven recommendations for adjustments.

Data Management:

• Ensure the accuracy, integrity, and security of sales reporting data used in the quota setting process

• Management of configuration files required for various system

• Oversee the collection, storage, and retrieval of data from various sources, ensuring compliance with data governance policies.

Process Improvement:

• Identify opportunities for process improvements and automation within the reporting, analytics & data governance function.

• Implement best practices for data analysis, reporting, and visualization to enhance efficiency and effectiveness.

• Identify gaps in current processes and weakness that could undermine the efficiency & effectiveness of business strategy or opportunities for improvement

Stakeholder Collaboration:

• Work closely with key stakeholders to understand their reporting and analytical needs.

• Present findings and insights to senior leadership and other stakeholders in a clear and compelling manner.

Experience You’ll Bring

Education & Experience:

• Bachelor's degree in Business, Finance, Economics, Statistics, or a related field; MBA or advanced degree preferred.

• Minimum of 5 years of experience in reporting and analytics, with at least 1 years in a leadership role.

• Experience in sales operations or a related field is highly desirable.

Technical Skills:

• Proficiency in data analysis tools and software (e.g., SQL, Excel, Tableau, Power BI, VBA,).

• Strong understanding of data warehousing, data modeling, and ETL processes.

• Experience with CRM systems (e.g., Salesforce) and territory management software is a plus.

Soft Skills:

• Excellent analytical and problem-solving skills with a keen attention to detail.

• Strong leadership and team management abilities.

• Effective communication and presentation skills.

• Ability to work collaboratively with cross-functional teams and manage multiple priorities.

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If you want to bring your ideas to life, apply at SOTI today.

We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify People & Culture at careers@soti.net.

Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.