8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact.
We are seeking a motivated and detail-oriented Bid & Sales Operations Coordinator to support our Global Bid and Sales Operations team.
This is an excellent opportunity for someone early in their career who is interested in developing experience across bid management, sales operations, forecasting support, and commercial processes within a fast-growing SaaS environment.
You will help coordinate RFP/RFI responses, maintain proposal documentation, support forecasting and reporting activities, and act as a key operational contact for day-to-day sales process queries. The role supports our global teams across multiple time zones.
The ideal candidate is organised, analytical, proactive, and eager to learn how high-performing sales teams operate.
Support Bid Managers in coordinating and delivering RFI/RFP submissions, ensuring timelines, compliance requirements, and quality standards are met
Assist with organising bid kick-offs, review sessions, stakeholder inputs, and document tracking across cross-functional teams
Maintain bid trackers, content libraries, and proposal templates to support efficient response development
Ensure accuracy, formatting consistency, version control, and alignment with brand and governance standards
Take ownership of selected RFI/RFP responses, managing them end-to-end
Coordinate internal contributors to gather responses, track progress, and ensure timely submission of owned bids
Support post-submission reviews and capture key learnings to continuously improve bid quality and process efficiency
Support Sales teams and Business Analyst in day-to-day operational requests
Assist with maintaining accurate opportunity and pipeline data within CRM systems
Support the regional forecasting process by ensuring data accuracy and timely updates
Collaborate with global teams to support aligned reporting and processes
Identify opportunities to improve efficiency and consistency across bid and sales workflows
1–3 years of experience in sales operations, bid coordination, business analysis, commercial support, or a similar role (internships or placement experience considered)
Strong attention to detail and organisational skills
Comfortable working with data and reporting (CRM experience beneficial)
Analytical mindset with the ability to translate data into clear insights
Strong written and verbal communication skills
Ability to manage multiple tasks and deadlines in a structured way
Proactive, resourceful, and eager to learn in a fast-paced SaaS environment
Comfortable collaborating with cross-functional and remote teams
This role offers broad exposure across sales, commercial operations, and bid management, making it ideal for someone looking to build a long-term career in Sales Operations, Commercial Strategy, or Bid Management within a global technology organisation.
You will gain hands-on experience supporting revenue-driving teams while developing analytical, project coordination, and cross-functional collaboration skills.
For a closer look into what life at 8x8 UK Ltd. is about check out our Instagram page.
8x8 believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work. We believe in fairness which is why we have been a member of the Living Wage Foundation for many years and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to.
Our Job Applicant Privacy Notice can be found here.
Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram.
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8x8 UK Ltd. is the United Kingdom subsidiary of 8x8, a provider of cloud-based communication and collaboration solutions. The company serves businesses of all sizes with VoIP, video conferencing, contact center, and unified communications platforms.
