If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.
In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.
We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!
The Deal Desk Support role partners closely with Sales, Sales Operations, Finance, and Leadership to ensure deals are structured accurately, efficiently, and in alignment with internal processes and client requirements. This role is responsible for supporting deal workflows, maintaining documentation, building reports, and enabling data-driven decision-making across the sales organization. This individual will serve as a critical operational backbone for the Viasat Ads program—ensuring speed, accuracy, and consistency from opportunity creation through deal approval and execution.
Location: Ogden, UT – Hybrid
What Will You Do?
Support deal review, approval, and submission processes in partnership with Sales, Sales Ops, and Finance
Build, maintain, and optimize process documentation, SOPs, and playbooks for deal desk workflows
Develop and maintain reports and dashboards to track deal performance, pipeline health, and operational metrics
Ensure data accuracy and hygiene within Salesforce, including opportunity fields, pricing inputs, and approvals
Create and analyze reporting using Excel (pivot tables, formulas, data validation)
Support leadership reporting and presentations using PowerPoint
Leverage Tableau (or similar BI tools) to visualize trends and insights where applicable
Identify process gaps and recommend improvements to increase deal velocity and reduce friction
Act as a liaison between sales teams and cross-functional stakeholders to resolve deal-related questions
Support ad-hoc analysis and operational projects as needed
Other applicable duties as assigned
What Will You Need to Succeed?
Strong experience creating and maintaining process documentation and workflow diagrams
Advanced proficiency in Excel, including pivot tables and lookup formulas
Hands-on experience with Salesforce (opportunity management, reporting, dashboards)
Experience building or supporting reporting in Tableau or similar BI tools
Strong PowerPoint skills for leadership-facing presentations
High attention to detail and strong organizational skills
Ability to manage multiple priorities in a fast-paced, sales-driven environment
Strong written and verbal communication skills
Experience supporting Deal Desk, Sales Operations, or Revenue Operations teams
Familiarity with pricing, approvals, and contract workflows
Experience working with advertising, media, or SaaS sales teams
Comfort working cross-functionally with Sales, Finance, and Leadership
In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:
Structured learning and career development programs
Mental health program
Generous Paid Time Off policy
Paid medical leave
Child/Dependent care reimbursement
Education reimbursement
401k match, hardship loan program, access to financial wellness advisor
Comprehensive healthcare coverage including medical, dental, and vision
MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at people.success@marketstar.com for assistance.
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