Senior Salesforce Administrator

Who we are:

Field Nation brings companies and service professionals together through an integrated, easy-to-use platform. We support businesses looking to grow their service offerings while also empowering technicians to leverage their skills on their own terms. Our mission is to help the service delivery industry do great work, and we live that mission by doing great work for the companies and service professionals who depend on us.

Why is this role important to Field Nation?

The Senior Salesforce Administrator is responsible for the declarative health, scalability, and security of the Salesforce platform across Sales, Marketing, Customer Success, and Support teams. This role moves beyond day-to-day operations to lead complex configuration projects, define system standards, and enforce governance across the platform. You will be instrumental in driving significant end-user productivity gains and maintaining a robust, reliable system. This position is located in Dhaka, BD, and reports to the Salesforce System Manager.

What you’ll do:

• Declarative Architecture & Solutions

• Design and implement complex, scalable Salesforce solutions utilizing core configuration features (Flow, Validation Rules, Custom Objects, etc.) to meet advanced business requirements.

• Serve as the declarative subject matter expert (SME), guiding business stakeholders on best practices for configuration and user efficiency.

• Identify opportunities for automation and optimization within the existing system to improve processes and user experience.

• Translate business requirements into precise technical specifications and user stories for implementation.

• Governance & Platform Ownership

• Manage platform governance activities including release management, sandbox maintenance, and environment setup (Dev, QA, Production).

• Monitor system performance and user adoption, implementing measures to ensure platform stability and compliance.

• Own the security model; manage and audit complex sharing rules, profiles, and permission sets to ensure data integrity.

• Lead the triage and resolution of critical platform incidents and data inaccuracies.

• Collaboration & Support

• Partner closely with the Revenue Operations Specialists and the Technical Engineering team on integrated projects, ensuring alignment between declarative and coded solutions.

• Mentor and provide guidance to Junior Salesforce Administrators and support staff on configuration best practices and release protocols.

• Develop comprehensive documentation, including process flows and end-user training materials.

You might be a good fit if you have:

• 2+ years of progressive, hands-on experience as a Salesforce Administrator, with demonstrated ownership of an enterprise-level instance.
• Salesforce Certified Administrator (ADM 201) is preferred.
• Proven expertise in designing and implementing complex automation using all modern Flow types (Screen, Record-Triggered, Schedule-Triggered, Autolaunched) and Flow orchestration.
• Expert-level understanding of the Salesforce data model, governance limits, and best practices for system scalability.
• Previous experience with Sales Cloud, Service Cloud, and Experience Cloud is required**.**
• Knowledge of complementary Revenue Operations tools (e.g., Conga products) is preferred.
• Strong business acumen with the ability to translate business needs into effective declarative solutions.
• Ability to work US core hours (overnight in BD) and thrive in a metric-driven, fast-paced environment.
• Excellent written and verbal communication skills for technical and non-technical audiences.

Position Type/Expected Hours of Work:

• This is a full-time, hybrid position, We come into the office on Mondays & Tuesdays.
• Shift: 9 hours/day – 5 days per week (Mon-Fri)
• Hours generally range from 8pm-5am (can vary due to daylight savings in the U.S.)

Office Location:

• Uttara, Dhaka, Bangladesh (Hybrid)

Salary Range:

• BDT 80,000 - 120,000 Monthly

Why we think you'll love it here:

• At Field Nation, we believe great work deserves great support. Here’s a snapshot of the benefits designed to reward performance, support well-being and create an enjoyable workplace experience.

1. Compensation & Financial Rewards

Because hard work should feel like winning.

• Field Nation LLC Performance Reward – Because every citizen of Field Nation deserves a stake in the win!
• Festival Bonus – Celebrate the big festivals with some extra cheer (and cash!).
• Referral Bonus – Incentives for successful employee referrals.
• Gratuity – Honoring your long-term dedication
• Leave Encashment – Opportunity to encash unused annual leave balance at year-end.

2. Health & Wellness

Your body, mind, and family matter.

• Medical Insurance – Comprehensive health coverage for employees and their immediate family (spouse and children).
• Gym Membership – Stay fit, active, and energized.

3. Daily Operations & Office Perks

• Complimentary Lunch / Dinner – Because good work needs good food.
• Unlimited Tea & Coffee – Keep the energy flowing.
• Transportation – Helping you get to work hassle-free.
• Mobile Data Allowance – Allowances to ensure connectivity.

4. Professional Development

• Career Development Budget – Dedicated funds for professional learning and growth.

5. Culture, Events & Time Off

Fostering work-life balance and strong team connections.

• Work Model: Hybrid (2 days in-office, 3 days remote per week) – balance is key.
• Summer & Winter Field Weeks – Two annual team retreats to connect, collaborate, and recharge.
• Quarterly Team Outing Budget – Enjoy exciting activities and quality time with your team to bond, relax and celebrate together.
• Occasional Gifts – Surprises and gifts to celebrate milestones & welcome new faces.
• Leave Benefits:
• Paid Time Off – Take the time you need! Covers annual, casual, and sick leave so you can recharge and come back ready to shine.
• Hajj/Umrah Leave
• Maternity Leave
• Paternity Leave