Cox Automotive - USA
Business Operations
Director, Change Enablement
Director
Hybrid - Ability to work remotely part of the week
Yes, 25% of the time
Day
Compensation includes a base salary of $148,500.00 - $247,500.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
The Director of Change Management & Enterprise Adoption leads a newly reformed, critical organization responsible for implementing a greenfield change release process that will serve as the primary mechanism for driving adoption of all enterprise changes across CAPTG. This transformational leader owns the collaboration model that will support execution of enterprise-wide change management initiatives that ensure successful delivery of all Center of Excellence (COE) roadmaps, achievement of CAI's annual objectives, and realization of CAI's long-term vision. This role requires a visionary leader who can architect and implement systematic change processes while building and nurturing a high-performing team dedicated to organizational transformation and culture evolution.
As the executive responsible for enterprise change orchestration, this leader collaborates directly with VP leaders of each COE and their leadership teams to ensure changes are coordinated, sequenced, and delivered in a manner that maximizes benefit realization for CAPTG while optimizing the experience and impact for all affected employees. This role demands exceptional strategic thinking, cross-functional leadership, and the ability to influence at all levels of the organization to drive sustainable change adoption at scale.
Additionally, this leader owns the critical responsibility of intentionally creating and cultivating the CAI culture within CAPTG. This includes leading the team responsible for orchestrating annual corporate events, deeply understanding how enterprise changes and OKRs impact organizational culture, and developing comprehensive strategies that amplify cultural benefits while mitigating potential negative impacts. The Director personally owns the creation and maintenance of a comprehensive leader playbook for consuming change and engaging in enterprise-wide activities, ensuring continuous performance visibility across all roles and team types within the CAFe scaled agile framework as the SDLC continues to evolve.
Lead the integration of AI-enabled change management practices that accelerate adoption and improve change outcomes. Partner with the AI transformation team to identify opportunities for AI-powered change analytics, predictive modeling of adoption patterns, and automated change impact assessments. Ensure all change management processes are positioned for AI-first accessibility while maintaining appropriate human oversight and intervention capabilities. Drive innovation in change management methodologies that leverage emerging technologies to improve speed and effectiveness of organizational transformation.
Design, implement, and continuously evolve a comprehensive greenfield change release process that serves as the enterprise standard for all CAPTG transformations. Establish governance frameworks, release calendars, and coordination mechanisms that ensure optimal sequencing and timing of changes across all COEs. Govern quality of change impact assessments, readiness evaluations, and adoption metrics that provide real-time visibility into change effectiveness. Drive systematic improvements to the change release process based on data-driven insights and stakeholder feedback, ensuring the process scales effectively as the organization grows and evolves.
Partner with VP leaders across all COEs to align change initiatives with strategic objectives, ensuring coordinated execution that maximizes organizational benefit while minimizing disruption. Facilitate executive-level change governance forums that drive prioritization, resource allocation, and conflict resolution across competing initiatives. Lead the development of integrated roadmaps that balance COE-specific needs with enterprise requirements, ensuring all changes support achievement of CAI's annual objectives and long-term vision. Build deep, trusted relationships with senior stakeholders to influence change strategy and ensure sustained executive sponsorship.
Drive creation of systems and structures that ensure the strategic cultivation of CAI culture within CAPTG through intentional design and execution of cultural initiatives, corporate events, and engagement strategies. Conduct comprehensive cultural impact assessments for all major changes and OKRs, developing targeted interventions that amplify positive cultural outcomes while proactively addressing potential negative impacts. Partner with HR and senior leadership to embed cultural considerations into all aspects of the employee experience.
Create and maintain a comprehensive leader playbook that provides actionable guidance for consuming change and leading teams through transformation. Develop role-specific change adoption strategies that account for the unique needs and challenges of different team types within the CAFe scaled agile framework. Parnter with the tools team to establish performance monitoring systems that provide current visibility into role and team effectiveness as changes are implemented, enabling proactive interventions when adoption challenges arise. Design and deliver leadership enablement programs that build change leadership capability across all management levels.
12+ years of progressive experience in transformation leadership, or related fields; 7+ years in senior leadership roles managing complex, enterprise-scale change initiatives
Master's degree in Business Administration, Organizational Development, Change Management, Psychology, or related field preferred; Bachelor's degree required
Experience in the automotive industry is required
Must be located within a commutable distance to Atlanta GA or Austin TX
Demonstrated expertise in building and implementing greenfield management and governance processes and frameworks in large, complex technology organizations
Advanced certification in change management methodologies (e.g., PROSCI CMP Change Practitioner) with proven ability to adapt frameworks to organizational context
Extensive experience leading technological and cultural transformation initiatives
Deep understanding of program management at scale and experience driving change adoption in agile transformation contexts
Proven track record of influencing and partnering with C-suite and VP-level executives to drive strategic change initiatives
Experience with AI-enabled transformation and understanding of how to leverage AI technologies to enhance change management effectiveness
Strong analytical capabilities with experience in change analytics, adoption metrics, and data-driven decision making
Exceptional communication and presentation skills with ability to craft and deliver compelling change narratives to diverse audiences
Experience in technology or digital transformation industries highly desirable
Up to 30% travel
Here’s a sneak peek of the benefits at your disposal as a Cox employee:
A competitive salary and top-notch bonus/incentive plans.
Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
Comprehensive healthcare, with multiple options for individuals and families.
Generous 401(k) retirement plans with up to 8% company match.
Mental health support, including counseling and access to virtual wellness resources such as CALM.
Access to Care.com, with up to 10 days of subsidized care for children, seniors and pets.
To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
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CAI Cox Automotive Corp Services is a subsidiary of Cox Automotive that provides corporate services and support functions for Cox Automotive's operations, which include vehicle auction, financing, and automotive software solutions.
$148,500 – $247,500
Base + Bonus
Build and lead a high-performing change management organization capable of supporting enterprise-scale transformation. Recruit, develop, and retain top talent with expertise in organizational change management, communications, training, and culture transformation. Establish a Center of Excellence within the change management function for key capabilities such as change analytics, adoption measurement, and resistance management. Create career development pathways that grow the next generation of change leaders while building deep organizational change capability.
Develop and implement comprehensive change adoption strategies that drive sustainable behavior change at scale. Design multi-modal communication strategies that ensure clear, consistent messaging across all stakeholder groups. Create targeted training and enablement programs that build the skills and knowledge required for successful change adoption. Establish feedback mechanisms and adoption metrics that provide real-time insights into change effectiveness, enabling rapid course correction when needed.
