Role: Salesforce Admin
Description: Blackthorn.io builds powerful native Salesforce applications that help organizations manage events, payments, and messaging at scale. As a Salesforce Administrator, you'll be the backbone of our internal Salesforce instance, ensuring our team has the tools, data, and automations they need to deliver exceptional experiences to our customers.
Own and optimize our Salesforce environment, serving as the primary point of contact for all platform-related needs
Manage user access, security settings, and permissions while maintaining data integrity across the organization
Build and refine automations using Flow to streamline business processes
Create custom reports and dashboards that drive decision-making across teams
Handle ongoing system maintenance, including sandbox management and release updates, and proactively identify and manage areas of technical debt
Partner with Sales, Customer Success, and Marketing, along with outside agencies and contractors, to translate business requirements into scalable solutions
Document processes and configurations to ensure institutional knowledge is preserved as we grow
3+ years of hands-on Salesforce administration experience
Active Salesforce Administrator certification
Proficiency in building complex Flows, managing integrations, and troubleshooting issues independently
Experience in a B2B SaaS environment with an understanding of subscription business metrics
Strong experience working cross-functionally to support marketing, sales, and finance stakeholders
Strong English communication skills for collaboration across time zones
Curiosity and an ownership mindset, you proactively identify platform improvements rather than waiting to be asked
Familiarity with our tech stack or Blackthorn products is a plus
An incredible team of smart and supportive people
A deep feeling of satisfaction and completion
Fully remote global team working from home
Stock options for every employee
Flexible work week
$400 office stipend
Maternity/Paternity leave
Student loan debt assistance
Pledge 1% - time off during the year for helping nonprofits
Health insurance contribution (if in the US)
Children's 529 college fund assistance (if in the US)
We have four native apps on the Salesforce AppExchange for managing Events, collecting Payments, sending Messages, and protecting Data. We’re a growing, distributed team with teammates in countries across the world. We move fast and have a significant structure in our product build process. Everyone on our team has deep experience within their respective roles. Our customers span from 1-person companies to Fortune 500s.
Our apps continue to be easy to use and setup, due to continuous refinements with our UX. Most apps in our space take weeks to implement; ours take hours, and they work more flexibly, achieving significantly more functionality than our competitors. We believe enterprise apps should be as easy to use as consumer mobile apps.
A deep level of satisfaction through ownership of your role. You'll get more autonomy than at other companies (our team has told us). Connection. Our team is tightly knit, assisted through our annual company trip (as we're remote). Challenge. We're trying to move as quick as possible. This is not for you if you want to sit back and chill. As Ray Dalio says about life: "Meaningful work and meaningful relationships" provide meaning to life. We aim to bring this.
While we are a Remote first culture we are currently only able to accept applicants in AZ, CA, CO, FL, GA, IL, KY, MD, MI, MN, MO, MT, NC, NH, NJ, NY, OH, PA, SC, SD, TX, VA, WA, and WI
Opens in a new tab
Blackthorn Events is a Salesforce-native event management and registration platform that leverages existing CRM data. It enables organizations to streamline event planning, registration, and attendee management directly within Salesforce.
Visit website