Are you ready to power the World's connections?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
We are seeking a dedicated GTM Strategy & Operations Manager with a proven track record in top-of-funnel recurring revenue cycle, ideally with experience in open source or similar enterprise software environments. This role will play a critical part in ensuring healthy demand generation, efficient new logo acquisition, and strong attraction-to-conversion performance by providing both strategic and operational support to the SDR and Marketing teams.
A primary focus of this position is finding and utilizing prospect and customer signals to drive effective outbound strategies. This role is ideal for someone who has helped design and scale modern GTM systems, including AI-enabled workflows, to increase pipeline volume, accelerate deal velocity, improve conversion rates, and unlock growth opportunities.
Leverage modern data and enrichment tools (e.g., Clay and similar platforms) to deliver timely, high-quality leads to SDRs and AEs based on actionable buying signals.
Build and optimize systems that generate net-new opportunities, accelerate pipeline creation, and improve conversion across the funnel.
Apply AI to design, automate, and continuously improve GTM workflows, outbound sequences, routing logic, and personalized prospect outreach.
Act as a GTM “co-pilot” — proactively identifying friction points, surfacing growth opportunities, and helping teams unlock incremental performance through better systems and execution.
Monitor and improve lead management and outbound execution processes, making recommendations on routing, sequencing, campaigns, and velocity improvements.
In partnership with SDR and Marketing, provide visibility into funnel health, lead performance, SDR productivity, and efficiency metrics via BI and analytics tools.
Participate in regular cross-functional forums with Sales, Marketing, Finance, and Operations to resolve issues, align plans, and drive change management.
Ensure sales leadership issues are addressed efficiently, thoughtfully, and with strong follow-through.
Who you are...
Experience with SFDC (Sales Cloud, CPQ), Clay, Clari, Outreach, Zoominfo and similar tools
Demonstrable competence with Google G-Suite tools
Excellent quantitative and analytical skills, a data-driven mindset
Strong customer service attitude, ability to work independently and in a fast-paced environment
Excellent written and communication skills.
3-5 year relevant business experience
A team player who works well in a collaborative environment.
BA/BS in a quantitative field, MBA or related graduate degree a plus
If you don’t meet all of the requirements listed here, we still encourage you to apply because skills can be used in lots of different roles at Kong.
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Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
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Hong Kong International Airport is a major aviation hub serving Hong Kong and the Asia-Pacific region. It handles passenger and cargo operations, providing connectivity for airlines and travelers worldwide.
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