Bishop Fox is the leading authority in offensive security, providing solutions ranging from continuous penetration testing, red teaming, and attack surface management to product, cloud, and application security assessments. We’ve worked with more than a quarter of the Fortune 100, half of the Fortune 10, eight of the top 10 global technology companies, and all of the top global media companies. Our managed service platform, service innovation, and culture of excellence continue to gather accolades from industry award programs including Fast Company, Inc., SC Media, and others. For more than 16 years, we've been contributing and giving back to the security community. We’ve published more than 16 open-source tools and 50 security advisories in the last five years alone. Learn more at bishopfox.com or follow us on social media.
The Sales Operations Specialist - Strategic Accounts role is a high-impact individual contributor position focused on enabling our Account Executives to win, expand, and retain strategic customers across VIP, Platinum, and Gold tiers.
This role operates as the dedicated operational partner to our key account sellers- driving CRM excellence, quote accuracy, cross-functional coordination, executive-ready materials, and data-driven insights that improve forecast accuracy and deal velocity. While highly visible and strategic in nature, this is a hands-on execution role responsible for owning the day-to-day operational rigor behind complex, multi-stakeholder enterprise deals.
The ideal candidate is detail-oriented, analytically strong, comfortable operating independently, and thrives in high-accountability enterprise environments. As the role matures, there will be opportunities to expand ownership across strategic account operations, enterprise deal support practices, and broader sales operations initiatives.
Enterprise Sales & Deal Execution
Partner closely with Account Executives covering strategic accounts to support account planning, deal progression, and pipeline execution
Act as the operational backbone for complex enterprise pursuits, ensuring deals move efficiently from early engagement through close
Develop accurate, timely quotes and proposals for new and expansion business using Salesforce and CPQ tools
Track key deal milestones, dependencies, and internal deliverables to maintain momentum across enterprise opportunities
Coordinate cross-functional resources required to support enterprise pursuits, including Legal, Finance, Services, Product, and Marketing
Prepare executive-ready materials (especially presentations) for late-stage pursuits, QBRs/EBRs, territory reviews, and strategic customer engagements
Support expansion and renewal motions within strategic accounts by helping organize proposals, pricing scenarios, and customer-facing materials
Salesforce & Sales Process Operations
Maintain high-quality Salesforce records across supported accounts, including opportunity updates, stakeholder tracking, and contact management
Ensure key opportunities are accurately documented and reflect current deal status and engagement progress
Support pipeline hygiene and inspection processes for strategic accounts
Leverage Salesforce reporting and dashboards to provide visibility into deal progress and account activity
Help Account Executives maintain disciplined pipeline management practices across their key accounts
Partner with client teams to secure required documentation and purchase orders to support timely revenue recognition
Cross-Functional & Operational Excellence
Act as the operational liaison between Account Executives and internal partners (Legal, Finance, Product, Marketing, Services, Deal Desk) to accelerate deal progression and resolve operational blockers
Manage multiple high-priority enterprise opportunities with strong deadline discipline and attention to detail
Coordinate cross-functional inputs for enterprise pursuits, including solution scoping, pricing validation, and proposal development
Identify operational bottlenecks and recommend improvements to sales workflows, quoting processes, and internal collaboration models
Help standardize operational processes that support key account sellers to improve efficiency and repeatability
3–5+ years of experience in Sales Operations, Revenue Operations, Deal Desk, or Enterprise Sales Support within SaaS, cybersecurity, or professional services
Deep expertise in Salesforce (required); experience with CPQ, reporting, and dashboard creation strongly preferred
Strong financial acumen including pricing, margin considerations, and deal structuring
Experience creating polished, executive-level pitch decks and customer-facing presentations tailored to enterprise client objectives and competitive positioning
While deep design expertise is not required, strong slide-building capability is expected
Curiosity and experimentation with AI-powered presentation tools is encouraged
Advanced proficiency in PowerPoint and Excel; ability to create executive-ready materials
Strong organizational, communication, and analytical skills, with the ability to manage concurrent enterprise deals and translate data into actionable insights
Account Executives are well-supported and able to focus on selling and relationship management
Salesforce data across supported accounts is accurate and current
Strategic pursuits move forward efficiently due to proactive coordination
Reporting and pipeline visibility improve over time
The role grows in responsibility as capability and trust increase
We strive to live by our values every day, in support of our core tenets, which are to deliver the highest quality of work for our clients, quality of life for our team, and quality of business for our industry and our future.
Be Excellent to Each Other
Do the Right Thing
Do What You’ll Say You’ll Do
Get Better Together
Give a Sh*t
Generous Time Off and Company-Wide Holidays
Health Insurance options, including Medical, Dental, and Vision
Retirement; 401k matching for Traditional and Roth accounts in the US
Work From Home Support
Monthly allowance for cell phone and internet
Training Budget
Paid Parental Leave
Bishop Fox is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. All new hires must pass a background check as a condition of employment.
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Bishop Fox is an offensive security firm that provides penetration testing and vulnerability assessment services to help organizations identify and remediate security weaknesses before they can be exploited. They serve enterprise clients across various industries seeking to improve their security posture.
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