Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do.
Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.
Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.
At SCAN, we believe scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.
We are seeking an experienced Lead Business Systems Analysts to lead the development and management of technology products throughout their lifecycle. Reporting into IT, this role will oversee multiple concurrent implementations, ensuring delivery across business functions while maintaining alignment with enterprise priorities, while using AI to optimize and reimagine. The lead business systems analyst will partner closely with Product Owners, IT delivery teams, and program resources to ensure successful product delivery and adoption across the organization.
Leverage expertise in corporate applications with deep focus on integrating data using AI to reimagine the processes across Compliance, HR, Finance and Health Care Informatics areas.
Manages, plans and coordinates the development of new products, enhancements of existing products and technical solutions based on short-term and long-term needs.
Lead end to end project implementation for business needs. Responsible for full depth of activities ranging from strategy and design definition to execution for specific projects to deliver meaningful business outcomes
Understands business unit operations and identifies opportunities to leverage technology to increase efficiency or effectiveness
Strong Business and Technology coordination with ability to lead Technology Products in Compliance, HR, Finance and Health care informatics with Medicare background. Ability to work with internal and external (partner) stakeholders and define roadmaps
Oversee multiple concurrent implementations, ensuring consistent delivery quality, governance, and alignment across workstreams
Partner with Product Owners, where applicable to refine backlogs, prioritize features, and translate business needs into actionable IT requirements.
Work closely with Program/Project Managers to manage timelines, dependencies, and risks across parallel implementations
Translate high-level business requirements into roadmaps, technical specifications and delivery plans, balancing value, feasibility, and scalability
Coordinate IT teams (developers, architects, QA, data, integrations) to deliver secure and reliable IT solutions
Oversee integration and data migration activities, ensuring accuracy and adherence to governance standards.
Support testing, deployment, and release management, partnering with QA and change management teams to ensure smooth go-lives
Track and report on program-level progress, KPIs, and adoption metrics, providing transparency to IT and business leadership
Responsible for effective Change Management for IT led projects and changes. Review test plans, communications, training plans, delivery schedules, and project plans
Maintain positive relationships with business, IT and vendors by proactively setting expectations, coordinating information exchange and reporting project progress and risks. Keep management informed of key issues
Measure and communicate business value realized with the business stakeholder on a periodic basis
Apply significant knowledge of industry trends and developments to improve service to our customers
Leads teams in identifying and implementing process improvement initiatives which result in operational efficiencies and cost savings.
Responsible for applying operational system knowledge, skills, tools and techniques to deliverables, processes, and systems to meet or exceed stakeholder needs and expectations
Experience using AI and Automation to reimagine processes and workflows across platforms. Ability to maximize solutions from the platforms and rapidly augment with AI
We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.
Actively support the achievement of SCAN’s Vision and Goals.
Other duties as assigned.
Bachelor’s Degree or equivalent work experience required
5+ years of experience in Technology Product Management or Program Management with experience in leading teams within enterprise IT specific to Compliance, HR, Finance and Health Care Informatics, with hands-on configuration experience.
5+ years of experience managing backlog or roadmap with multiple projects and activities in progress.
5+ years of experience in translating pain points or business objectives into technical solutions that span multiple departments and processes in a mid or large enterprise IT environment(s) required.
Healthcare industry experience preferred
Proven ability to manage multiple parallel technology implementations across diverse business functions
Strong collaboration skills with both business stakeholders (Product Owners, functional leaders) and technical teams
Familiarity with agile delivery practices, backlog management, and cross-team coordination
Excellent communication, prioritization, and problem-solving skills
Strategic Thinking: Ability to think strategically and align product initiatives with long-term business objectives. Strong analytical skills to evaluate market trends and customer needs.
Project Management: Proficiency in project management methodologies (e.g., Agile, Scrum). Ability to manage multiple projects simultaneously and meet deadlines.
Communication: Excellent verbal and written communication skills to articulate product vision and requirements. Ability to effectively communicate with both technical and non-technical stakeholders.
Problem Solving: Strong problem-solving skills to address complex issues and make data-driven decisions. Ability to identify and mitigate risks in the product development process.
Data and AI experience is preferred to support multiple applications and product manage the roadmaps
What's in it for you?
Base Pay Range: $106,200 to $153,705 annually
An annual employee bonus program
Robust Wellness Program
Generous paid-time-off (PTO)
11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days
Excellent 401(k) Retirement Saving Plan with employer match
Robust employee recognition program
Tuition reimbursement
An opportunity to become part of a team that makes a difference to our members and our community every day!
We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!
At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.
SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.
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The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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$106,200 – $153,705
Base + Bonus
