** The Salesforce Administrator plays a pivotal role in managing and customizing the Salesforce platform to meet the organization's business needs. They are responsible for configuring and maintaining Salesforce, developing custom solutions, and providing technical support to enhance sales and marketing processes.
Salesforce Management: Configures, manages, and maintains DISCO’s Salesforce environment, covering Sales Cloud, Service Cloud, and CPQ. Handles all aspects of user and license management, including new user setup, deactivation, roles, profiles, permissions, public groups, OWD, and sharing rules. Implements Salesforce configuration changes, such as workflows, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, and more. Manages sandbox environment.
Requirements Gathering and User Experience: Identifies and gathers requirements, translating them into scalable solutions that prioritize exceptional user experiences. Identifies and addresses unused or underutilized platform features.
Communication and Data Management: Communicates any platform changes to end-users and stakeholders. Manages data to enhance Salesforce data quality, implementing rules and automation as necessary.
System Maintenance: Proactively performs system maintenance, including Security Reviews, Release Updates, Health Checks, and Optimizer
Technical Support and Integration: Provides technical support, troubleshooting, and training to DISCO employees. Works with integrated applications including Docusign and Docusign CLM.
Bachelor’s degree or equivalent experience
4+ years of Salesforce administration experience
Salesforce Certified Administrator
Experience working in an agile development environment
Experience working with DevOps tools such as Copado
Strong understanding of Salesforce platform capabilities and limitations.
Excellent problem-solving and analytical skills to identify and resolve technical issues.
Effective communication and collaboration skills for working with cross-functional teams.
Authorization to Work in the U.S.: Candidates must be legally authorized to work in the United States without sponsorship now or in the future. DISCO is not currently sponsoring visas, including, but not limited to, H-1B, TN, or EAD, and we are not accepting visa transfers.
Open, inclusive, and fun environment
Benefits, including medical, dental and vision insurance, as well as 401(k)
Competitive salary plus RSUs
Flexible PTO
Opportunity to be a part of a company that is revolutionizing the legal industry
Growth opportunities throughout the company
DISCO provides a cloud-native, artificial intelligence-powered legal solution that simplifies ediscovery, legal document review and case management for enterprises, law firms, legal services providers and governments. Our scalable, integrated solution enables legal departments to easily collect, process and review enterprise data that is relevant or potentially relevant to legal matters.
Are you ready to help us fulfill our mission to use technology to strengthen the rule of law? Join us!
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Disco is a post-purchase marketing platform that enables merchants to display targeted offers to customers after purchase. It helps businesses monetize their customer base by connecting them with relevant products and services based on shopping behavior.
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