The Revenue Operations Analyst supports the Revenue Operations team's mission of optimizing the quote-to-cash process, enhancing customer satisfaction, and improving the overall employee experience at DISCO. They contribute directly to operational excellence and the company's growth trajectory.
Streamline Quote-to-Cash Process: Develops and implements new processes to enhance the quote-to-cash lifecycle, focusing on tasks that will be automated in the future. Participates in daily deal-flow standups, providing updates and insights on contracts and deal statuses. Performs manual data entry for new contracts and ensures accurate mapping in internal systems.
Operational Support and Data Accuracy: Audits product/feature toggles and ensure data accuracy within the CRM system. Verifies and updates information in the CRM to maintain accurate and up-to-date records. Supports operationalizing price increases, bannering, suspensions, and standardized client reporting.
Cross-functional Collaboration: Works closely with cross-functional teams like Customer Success, Marketing, Professional Services, Accounting/Billing, Deal Desk, Sales Operations, and Legal to provide seamless back-office support.
1-2+ years of experience in operations, finance, or a related area, with exposure to the quote-to-cash process
Strong organizational skills and attention to detail
Ability to work in a fast-paced environment and manage multiple tasks simultaneously
Proficiency in CRM systems and a willingness to learn new technologies
A problem-solver who can identify process inefficiencies and suggest improvements
Experience at a SaaS or technology-focused company
Interested in process automation and operational excellence
Authorization to Work in the U.S.: Candidates must be legally authorized to work in the United States without sponsorship now or in the future. DISCO is not currently sponsoring visas, including, but not limited to, H-1B, TN, or EAD, and we are not accepting visa transfers.
Open, inclusive, and fun environment
Benefits, including medical, dental and vision insurance, as well as 401(k)
Competitive salary plus RSUs
Flexible PTO
Opportunity to be a part of a company that is revolutionizing the legal industry
Growth opportunities throughout the company
NYC Pay Range
$52,000—$65,000 USD
DISCO provides a cloud-native, artificial intelligence-powered legal solution that simplifies ediscovery, legal document review and case management for enterprises, law firms, legal services providers and governments. Our scalable, integrated solution enables legal departments to easily collect, process and review enterprise data that is relevant or potentially relevant to legal matters.
Are you ready to help us fulfill our mission to use technology to strengthen the rule of law? Join us!
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Disco is a post-purchase marketing platform that enables merchants to display targeted offers to customers after purchase. It helps businesses monetize their customer base by connecting them with relevant products and services based on shopping behavior.
Visit website$52,000 – $65,000
Base Only · RSUs
