Where you’ll work: Remote / India
As a Salesforce Administrator, you will play a key role in supporting, configuring, and maintaining our Salesforce environment to enable productivity across Sales, Marketing, Finance, and Customer Success teams. You will collaborate with stakeholders to optimize processes, resolve issues, and help drive adoption of the Salesforce platform.
Administer and support Salesforce Sales Cloud, Service Cloud, and CPQ, including user management, permissions, roles, and security settings
Configure and maintain objects, fields, formulas, validation rules, routing rules, page layouts, product & price rules, approval flows, etc
Create and maintain reports and dashboards to enable data-driven decision-making
Partner with stakeholders to gather requirements, document processes, and implement approved changes
Support user onboarding and provide ongoing user training and documentation.
Perform regular system audits and prepare for Salesforce releases
Stay up-to-date with new Salesforce features and best practices
Troubleshoot and resolve issues experienced by our end users
Assist with testing, deployment, and release management when necessary
1+ years of experience as a Salesforce Administrator
Salesforce Administrator (ADM 201) Certification preferred, additional certifications a plus
Proven history of working in an admin role in large organizations with multiple clouds
Experience working cross-functionally and managing multiple priorities
Experience extracting, inserting, and updating Salesforce data via an API tool (Data Loader, Workbench, DemandTools, etc.)
Experience with packages, integrations, and other productivity tools integrated with Salesforce
Strong working knowledge of how different teams use Salesforce environment to do their jobs effectively
At GoTo, we believe in supporting our employees with a comprehensive range of benefits designed to fit your life—at work and beyond. Here are just some of the benefits and perks you can expect when you join our team:
Comprehensive health benefits, life and disability insurance, and fertility and family-forming support program
Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days
Tuition and reading reimbursement programs to support your continuous learning and professional growth
Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching
Employee programs—including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program—to amplify your connection and impact
GoTo performance bonus program to celebrate your impact and contributions
Monthly remote work stipend to support your home office expenses.
At GoTo, you’ll find the flexibility, resources, and support you need to thrive—at work, at home, and everywhere in between. You’ll work towards a shared goal with an open-minded, cohesive team that’s greater than the sum of its parts. We’re committed to creating an inclusive space for everyone, because we know unique perspectives make us a stronger company and community. Join us and be part of a company that invests in your future, where together we’ll Be Real, Think Big, Move Fast, Keep Growing, and stay Customer Obsessed .Learn more.
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