Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Job Titile: Senior Technical Revenue Analyst
Genesys is looking for an enthusiastic Senior Technical Revenue Analyst to join our growing team! The Senior Technical Revenue Analyst will be responsible for tasks related to one or more of several workstreams’ (Cloud, On premise, Term License, Maintenance and Professional Service) revenue recognition.
The Senior Technical Revenue Analyst will assist in the validation, accounting and review of sales-related transactions, and to assist in the supervision of these tasks. The ideal candidate will be instrumental in ensuring the accurate reporting of revenue and accounting data as part of the monthly revenue close process. The Senior Technical Revenue Analyst will also work closely with the deal desk team in reviewing deal structure and terms.
The primary responsibilities for this role include (but are not limited to);
Revenue Analysis:
Part of a team that ensures that all revenue is accounted for in accordance with Genesys policies and accounting guidelines, i.e. ASC 606.
Review of completeness and accuracy of data in the Revenue system (RevPro).
Determining and processing appropriate contract updates, revenue adjustments and other journals in the Revenue System.
Operating and overseeing revenue related internal controls.
Support recognition on new product / acquisitions
Provide ASC 606 revenue recognition guidance to legal, Deals desk and order management
Prepare technical accounting memo for complex transactions
Other Senior Revenue Analyst Tasks:
Review of qualifying customer orders to ensure compliance with the Revenue Recognition Policy and accounting principles.
Review/approve sales orders against company policy. Advise sales and finance operations teams of any inconsistencies against policy and recommended actions
Working closely with Order Management, Collections, Operations and Sales Personnel to meet business objectives.
Evaluation and calculation of revenue-related reserves.
Assist with the review of sales opportunities, contracts and non-standard transactions – provide appropriate accounting guidance and propose solutions within Company’s revenue recognition policy
Prepare deal reviews/checklist to ensure revenue is being recognized in adherence to ASC606 and Company policy.
Prepare analysis and journal entries as necessary to support the month end close process
Support the revenue projects function in the design, test and implementation of updates to existing and new systems
Prepare ad hoc analysis, as needed
Other:
Maintain necessary financial and control records along with supporting documentation related to Revenue for audit and Sarbanes-Oxley purposes.
Participation in ad hoc projects to support business initiatives including assessment of new products, acquisitions and new internal revenue reporting needs
Minimum 6 years of related Revenue Recognition (ASC 606) experience
Experience with software clients and/or industry with revenue background
Bachelor’s degree in accounting, finance and/or Part Qualified Accountant (ICAI, CCAB, CPA or equivalent)
Strong communication and interpersonal skills
Highly organized, with great attention to detail
Confidence and proven record to communicate both orally and written, including the dissemination of technical information
Ability to interact effectively with sales and product teams, functional peer groups and subordinates and to gain cooperation from others, especially those in other departments, as well as with outside auditors and outside legal counsel
Ability to work independently and take ownership of multiple concurrent and diversified tasks, while working with deadlines
Problem solver: The candidate should be a strong, analytical problem solver with a common sense and practical solutions orientation
Experience using Salesforce, RevPro, Tableau, and Workday
Prior experience with SaaS company
Public accounting experience
Advanced in Excel
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If a Genesys employee referred you, please use the link they sent you to apply.
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.
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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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Genesys Cloud Services Cayman Ltd.'s Philippine Branch provides cloud-based customer experience and contact center solutions. The company delivers communications and analytics platforms for businesses managing customer interactions.
