InCharge Energy is seeking a dynamic Salesforce Administrator to support and optimize our Salesforce and ServiceMax environments. In this role, you will partner closely with Product, Engineering, external partners, and business stakeholders to enhance system performance, streamline workflows, and deliver scalable solutions. You will play a key role in administering, configuring, and continuously improving our platform to support field service operations and overall business growth.
Manage user onboarding and offboarding, including profiles, permission sets, and ServiceMax configuration profiles, ensuring appropriate access and system security
Partner with Salesforce team members and business stakeholders to troubleshoot issues, identify root causes, and implement effective solutions
Perform data loads and updates while implementing validation rules to maintain data integrity and accuracy
Gather and translate business requirements into scalable, declarative Salesforce solutions
Build, manage, and troubleshoot Flows to drive automation and improve operational efficiency
Utilize Service Flow Manager and other tools to streamline and optimize business processes
Support and configure the ServiceMax Go mobile application used by field technicians
Create and manage Data Guides to ensure accurate and consistent data capture in the field
Configure Service Board and Gantt views to support dispatching and scheduling needs
Develop custom report types and support advanced reporting and dashboarding
Support integrations with ERP systems and other business-critical platforms
Contribute to the development and enforcement of Salesforce best practices and standards
Bachelor’s degree in Computer Science, Information Technology, or equivalent professional experience
3-5 years of experience as a Salesforce Administrator in a multi-cloud environment
Experience supporting ServiceMax strongly preferred
Strong understanding of field service operations and service lifecycle management
Experience with data migration, system integrations, and release management tools
Salesforce Advanced Administrator, Service Cloud, or ServiceMax certifications preferred
Familiarity with Atlassian tools (Jira, Confluence) and Microsoft Office suite (Outlook, Excel, Word, PowerPoint, SharePoint, Teams)
Strong problem-solving, communication, and cross-functional collaboration skills
Ability to operate independently in a fast-paced, evolving environment with a high level of attention to detail
US Salary Range
$90,000—$95,000 USD
Full-time employees enjoy competitive compensation and benefits package including 401(k) matching contribution, health, dental, and vision, cell phone reimbursement (for most positions), generous vacation and paid sick leave, office meals and snacks, team building events and activities throughout the year.
Employment at InCharge Energy is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.
CCPA disclosure notice here.
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$90,000 – $95,000
Base + Bonus
