Why work with us?
We are a fast-growing company that is revolutionizing the world of data in Latin America!
CIAL Dun & Bradstreet is the leading provider of business decisioning solutions and commercial data across Latin America and the Caribbean. Our solutions are designed to transform how businesses manage risk and make critical decisions about the companies they rely on.
At CIAL, we firmly believe that every team member plays a critical role towards achieving our goal of enabling businesses to thrive in any economic environment.
It’s our people, not technology, that makes what we do possible. It’s our people, not data, that turns information into insights. And it’s our people, not algorithms, that cares to help our clients make better informed decisions.
We are innovative, agile, and inspired by data – and we are looking for people that share those values to join our mission to build stronger businesses!
Join the data-revolution!
The role:
The Salesforce Administrator will be responsible for maintaining the cleanliness, security, and overall integrity of our CRM, while supporting the implementation of new sales process improvements.
What will you do:
• Help create process automations with the use of Salesforce flows. • Be responsible for creating, maintaining, and controlling profile permissions. • Support sales team across our LATAM market by aiding in correction of errors and answering questions. • Aid in CRM cleanliness creating, maintaining, and updating dashboards and reports leveraged by local market teams and HQ.
What we are looking for:
• Minimum of 5 years of experience as a Salesforce Administrator. • Skilled in creating custom objects and fields, workflows, automations, dashboards, and reports. • Ability to translate business needs into effective Salesforce solutions. • Strong analytical skills to ensure data quality and deliver actionable insights. • Experience configuring and customizing the Salesforce data model, including custom objects, fields, record types, and page layouts. • Proficiency with automation tools (Flows, Process Builder, Validation Rules, and Approval Processes).
• Strong understanding of Salesforce data management tools (Data Loader, Data Import Wizard), including mass updates and deduplication. • Knowledge of SQL or SOQL for querying and validating data is preferred. • Exposure to APIs and integrations (REST/SOAP, middleware tools like MuleSoft, Boomi, or Workato) is a strong plus. • Salesforce certifications are a plus (Administrator, Sales Cloud Consultant, Service Cloud Consultant). • Advanced level of English; Portuguese is a plus.
What we offer:
Positive and encouraging work environment.
Dynamic company where you can grow as far as your vision and curiosity leads you.
Competitive compensation and benefits package.
Hybrid work scheme.
CIAL provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.
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