Head of Revenue Operations

Vapi (/ˈVɑːpi/):

• We’re creating the shift to voice as humanity’s default interface

• We’re the most configurable platform for deploying voice agents

• We’ve grown to over 600k developers in two years, adding 2,000+ every day

• Try talking to Vapi now!

Why We’re Hiring This Role:

• Vapi is scaling rapidly and building a world-class revenue engine to match.

• We’re hiring a Head of Revenue Operations to serve as the strategic operating partner to our VP of Sales and the broader go-to-market leadership team. This is a foundational leadership role responsible for building the systems, data infrastructure, and operating cadence that power Vapi’s revenue engine across sales, marketing, and delivery.

• You will inherit an early RevOps foundation and build the operational backbone that enables us to scale from our current stage into the next phase of growth.

What You’ll Do:

• 30 Day:

• Audit the current revenue tech stack, including Salesforce architecture, reporting, and data flows

• Map the end-to-end revenue funnel from marketing through delivery

• Identify the highest-leverage fixes across forecasting, pipeline visibility, and reporting

• Build strong working relationships with GTM leaders across Sales, Marketing, and Delivery

• 60 Day:

• Redesign the forecasting process and implement improved pipeline inspection frameworks

• Stand up SDR activity tracking, dashboards, and accountability systems

• Begin restructuring Salesforce workflows to support MEDIC and stronger deal inspection

• Deliver the first insights deck surfacing key trends, risks, and opportunities in the revenue funnel

• 90 Day:

• Launch the new RevOps operating cadence (forecast calls, pipeline reviews, leadership reporting)

• Build onboarding and enablement frameworks for new GTM hires

• Present the RevOps organizational build-out plan and begin hiring

• Deliver the first full quarterly revenue insights package for leadership

Who You Are:

• You’ve seen Series B to F.

• You're sold multi-million dollar deals to F500.

• Bonus: You’ve built your own startup.

Why Vapi:

• Generational impact: Build the human interface for every business

• Ownership culture: 70% of the company are previous founders

• Kind team: The founders, Jordan and Nikhil, are Canadians

• Tier-1 Investors: YC, KP seed, Bessemer Series A

What We Offer:

• Real stake: We offer a competitive salary and excellent equity ownership

• Comprehensive health coverage: medical, dental, and vision plans

• Team love: We love hanging out, and we do quarterly off-sites

• Flexible time off: take what you need

• More: catered meals, transportation, gym, and a $10k annual L&D budget