Volton Hellenic Energy SA – powering Greece with Electricity, Natural Gas, and Telecommunications through Orizon.
We provide reliable solutions and build trusted relationships with our customers. Through innovative services, we meet today’s energy demands while preparing for the challenges of tomorrow.
As Greece’s first multi-service provider, we seamlessly combine energy and telecoms, creating a unique ecosystem of value and convenience to our customers.
Recognized for a 3rd consecutive year as a Great Place to Work, we are proud of our people and our culture of excellence.
We are not just keeping up with the future – we are leading the way, setting the standard, and shaping what comes next.
As part of its development Volton strengthens its human resources in Athens and seeks a Sales Operations Officer with main responsibility the support and optimization of the Retail Shops Channel.
Operational support of the retail store network (company-owned & franchise)
Ensure proper implementation of commercial policies, offers, and campaigns across stores
Monitor sales performance, KPIs, and productivity per store
Create reports and dashboards for Management and Retail Management
Support CRM and sales tools (flows, leads, data quality)
Manage daily operational issues (process issues, escalations)
Collaborate with other departments to ensure smooth channel operation
Conduct sales quality control and ensuring compliance with the regulatory framework
Bachelor’s degree in Business Administration, Economics, or a related field
2-4 years of experience in Sales Operations, Retail Operations, or Commercial Support roles
Experience with physical retail store networks (ideally in energy, telecom, or retail sectors)
Very good knowledge of Excel and experience with CRM systems
Experience with franchise networks
Good knowledge in process automation
Strong analytical skills and ability to process sales data
Ability to coordinate multiple stakeholders
Strong organizational skills, attention to detail, and a hands-on approach
A competitive fixed salary package aligned with your experience and expectations
Hybrid working model
Private insurance, corporate benefits and perks
Continuous training and professional development
Excellent professional environment
Modern and productive working facilities
Don’t miss the chance to join a Great Place to Work–Certified company that fosters a positive work environment and is proudly recognized as a Best Workplace for Women 2025__. Embracing an employee-first culture__, we put people at the heart of everything we do; an approach honored with a Silver Award for Employee-Centric Culture and a Silver Award for Best Onboarding Initiatives__.
All applications will be treated with confidentiality. If your CV meets the requirements of the job, we will contact you by phone to schedule an appointment. Information about the company on our site volton.gr
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