Revenue Operations Analyst

Company Overview

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

The Team & Role

You’ll be part of the GTM Field PMO team, working closely with sales, finance, and other departments to improve how sales runs. From tracking performance to fixing broken processes and supporting planning, your work will help make things clearer, faster, and more efficient.

You’ll manage data, streamline workflows, and support key sales initiatives. Along the way, you’ll learn how large sales teams operate and get hands-on with tools like Salesforce, Clari, and analytics platforms. If you like solving problems and making processes work better, this role’s a great fit.

This is a hybrid position, so you'll work both remotely and in the office so you’ll be occasionally getting together with your team for office visits, events, or offsites.

• Support revenue operations planning, forecasting, and reporting across Sales, Marketing, Customer Success, and Finance

• Assist with tracking annual revenue and renewal performance metrics, helping teams understand what’s working and what’s not

• Build and maintain dashboards and reports that provide visibility into pipeline, bookings, renewals, and overall revenue health

• Help manage and improve operational processes across go-to-market teams to drive efficiency and consistency

• Partner with cross-functional teams to support planning cycles, including quarterly and annual goal-setting

• Monitor execution of revenue-related initiatives and flag risks, delays, or dependencies

• Support go-to-market initiatives such as product launches, pricing changes, and sales enablement efforts

• Ensure accuracy and consistency of data across revenue systems and tools (CRM, forecasting tools, reporting platforms)

• Help document processes, operating cadences, and best practices to improve scalability

• Conduct basic analysis to identify trends, gaps, and opportunities for improvement

• Support leadership with ad hoc analysis and insights to inform decision-making

• Participate in continuous improvement efforts by helping evaluate outcomes and suggesting operational enhancements

Must Have

• 2–5 years of experience in Revenue Operations, Sales Operations, Business Operations, Analytics, or a related role

• Strong analytical skills with the ability to work with data, identify trends, and communicate insights clearly

• Experience building or maintaining reports and dashboards (Excel, Google Sheets, or BI tools)

• Familiarity with CRM systems (e.g., Salesforce or similar) and basic data hygiene practices

• Comfortable working cross-functionally with Sales, Marketing, Finance, and Customer Success teams

• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment

• Clear written and verbal communication skills

• A problem-solving mindset with curiosity and willingness to learn

• Ability to follow established processes while identifying opportunities to improve them

Nice to Have

• Experience supporting forecasting, pipeline analysis, or revenue reporting

• Exposure to go-to-market operations, pricing, product launches, or sales enablement

• Familiarity with RevOps or GTM tools (Salesforce, Clari, HubSpot, Looker, Tableau, etc.)

• Basic SQL skills or experience working with data warehouses

• Experience documenting processes or supporting operational cadences (QBRs, weekly reviews, planning cycles)

• Understanding of SaaS metrics (ARR, churn, pipeline coverage, bookings)

• Prior experience in a SaaS or subscription-based business

• Interest in growing into a more senior Revenue Operations or Strategy role

#ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, variable bonus and performance reward opportunities, and retirement programs

• Medical Insurance

• Generous, flexible time off

• Paid holidays, “wellness” days and company wide end of year break

• 6 months fully paid parental leave

• Learning & Development stipend

• Opportunities to volunteer and give back, including charitable donation match

• Free resources and support for your mental wellbeing

Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Location & Work Arrangements

Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.

Our Commitment to an Inclusive Workplace

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.