The Satcom Direct Government (SDG) Senior Specialist, International Sales Operations will be responsible for the sales operations of the International Government team of Gogo. This international government team covers all countries except the USA. This role will be responsible for key sales operations of the international sales team, which currently manages over 300 aircraft globally, with revenues exceeding $20M USD annually and over 60 individual accounts.
The ideal candidate has experience in Sales Operations to drive new growth and develop new strategies.
COME ON BOARD THE SATCOM DIRECT GOVERNMENT SALES TEAM!
How will you make a difference?
Cross-Functional Partner: Act as a strategic thought partner to Sales Leaders and cross-functional partners to drive revenue growth
Optimization and Clarity: Streamline the sales process by implementing standard methodologies and consistently improving key workflows.
Implementation: Identify education and tooling needs for the Sales team and collaborate with Sales Ops and cross-functional partners to address them
Data Analysis and Reporting: Use data and market intelligence to generate insights that inform decisions and strategy
Sales Strategy: Define commercial tactics and performance benchmarks to grow revenue, customers, and sales productivity
Sales Guidance: Lead and support projects that span incentives, Salesforce hygiene, workflow optimization, tooling adoption, and process improvements
Multi-tasking: Manage multiple initiatives at once, ensuring clear milestones, stakeholder alignment, and timely delivery
Market Analysis: Identify market opportunities and prioritize customer segments to address gaps
Order Processing: Ensure accurate and timely processing of government sales orders, maintaining compliance with contractual and regulatory requirements
4-7 years’ experience in Sales/Business Operations, Consulting, Finance, or similar.
Bachelor’s Degree or equivalent experience
Must be a fluent English speaker
Global travel will be required; frequency may vary depending on business needs
Must already be legally authorized to work and live in the UK or Australia
Experienced with Salesforce CRM and BI tools (Tableau or PowerBI, CRM Analytics, Looker/Google Data Studio)
Strong negotiation and conflict resolution skills
Ability to adapt quickly, learn new systems, and enjoy diving into varied challenges
An independent problem solver who thrives in ambiguity, takes initiative, and knows when to escalate or involve stakeholders
Can build strong cross-functional relationships and communicate effectively with leadership and peers
Has performed data analysis, program management, and process improvement
Experience working in a hands-on, start-up, or scaling environment
Exposure to or interest in Business Aviation or Government Aviation is a plus
Fluent in multiple languages
Strong planning, organizational, analytical, leadership, interpersonal, decision-making, oral, and written communication skills
Base Pay:
Based on experience and responsibilities.
Target Annual Short-Term Incentive:
Commission Plan
Eligible for Incentive Stock Program:
Yes
Benefits:
Gogo offers competitive benefits that can fit each employee’s needs. Visit the Careers page on our website for more information at www.gogoair.com/careers.
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Gogo is committed to equal opportunity. Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability.
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