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Purpose: Define and implement Salesforce strategy a health care company, ensuring a personalized, seamless digital experience.
About the platform
Deliver best-in-class, data-driven experiences for new contact lens wearers, supporting their journey from awareness to retention through personalized campaigns and connected digital solutions.
Key Responsibilities
- Lead Salesforce Strategy: Define the technical approach in partnership with the Vision New Wearer team, aligning with business goals.
- Act as the sole Salesforce expert, responsible for all SFDC-related decisions and integrations.
- Ensure alignment with architecture and governance teams to maintain compliance and standards.
- Develop and maintain Salesforce-based solutions using modern design patterns.
- Translate user stories into efficient, well-documented code.
- Manage deployments via CI/CD pipelines.
- Collaborate with engineers and QA for end-to-end system understanding.
- Manage technical debt and ensure security compliance.
- Provide ongoing support, including incident management and root cause analysis.
Required Skills
- Service Cloud and Sales Cloud expertise.
- Proficiency in Salesforce Apex and Salesforce Flow.
- Strong integration experience (REST API, Webhook).
- Familiarity with design patterns and FFLIB.
- Git-based source code management.
- CI/CD pipeline experience.
- Agile/Scrum methodology knowledge.
- Strong problem-solving and proactive mindset.
- Fluent English (written and spoken).
- Experienced in get CAB/Governance approvals for proposed technical changes.
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Ciandt is a global digital transformation company that helps enterprises improve operational efficiency and accelerate business performance through digital solutions and technology consulting.
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