Faraday Future (FF) is a California-based mobility company, leveraging the latest technologies and world’s best talent to realize exciting new possibilities in mobility. We’re producing user-centric, technology-first vehicles to establish new paradigms in human-vehicle interaction. We’re not just seeking to change how our cars work – we’re seeking to change the way we drive. At FF, we’re creating something new, something connected, and something with a true global impact.
As the CRM Business Operations Manager, you’ll be working with some of the industry’s brightest minds to drive global CRM/CDP business operations, optimize user lifecycle management processes, and support key sales channels with data-driven strategies. Basically, you’ll ensure that our CRM systems aren’t just software—but living, breathing ecosystems that help us know, serve, and retain our customers across the world.
Bachelor’s degree or above in Marketing, Information Systems, Data Analytics, or related field
8+ years of experience in CRM/CDP operations, sales support, or customer lifecycle management
Proficiency with CRM tools like Salesforce, Microsoft Dynamics, or other CRM systems
Strong data skills in Power BI, Excel, and SQL
Ability to work with global cross-functional teams and communicate in both English and Chinese fluently
Experience in the EV, automotive, or consumer tech industry
Familiarity with marketing, sales and aftersales CRM business use cases across US, China, or Middle East
Hands-on experience with Microsoft Power Platform (Power Automate, Power Apps) and Python.
Understanding of data privacy frameworks (GDPR, CCPA, PIPL)
Experience in customer segmentation, loyalty programs, or referral systems
A creative curiosity, collaborative ethic, hardworking enthusiasm, and driving personal vision
Salary Range
($110,000-$130,000 DOE), plus benefits and incentive plans
Healthcare + dental + vision benefits (Free for you/discounted for family)
401(k) options
Relocation assistance + reimbursement
Casual dress code + relaxed work environment
Culturally diverse, progressive atmosphere
Faraday Future is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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Faraday Future is an electric vehicle manufacturer focused on designing and producing high-performance EVs with advanced technology integration. The company targets luxury EV buyers seeking innovative, connected driving experiences with intuitive digital interfaces.
Visit website$110,000 – $130,000
Base + Bonus