At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time.
The Director, MHE Commercial Operations will support the rapid growth of the Material Handling Equipment Solutions (MHES) division under the larger Kenco umbrella. This position will be responsible for the end-to-end design, execution, and optimization of the MHES go-to-market (GTM) infrastructure. This role will act as the critical link between the MHES and the central Kenco corporate sales organization, ensuring that global standards are upheld while tailoring processes to meet the unique needs of the MHES group.
Serve as the primary point of contact between MHES and the corporate Revenue Ops team to ensure data integrity and tool compatibility
Audit existing corporate sales frameworks and "translate" or rebuild them to fit the division’s specific buyer journey and offering lifecycle.
Act as a strategic advisor to the MHES President and VP of Sales to identify growth levers and operational bottlenecks.
Define the division-specific sales stages, lead-to-revenue workflows, and "Rules of Engagement" for the sales team
Establish rigorous inspection cadences and criteria for pipeline maturity to ensure high-velocity movement and accuracy.
Build and maintain a predictable revenue forecasting model that rolls up into the corporate reporting structure.
Lead the configuration of the divisional CRM instance (e.g., Salesforce) including custom fields, page layouts, and automated workflows.
Identify and manage the rollout of sales enablement tools specifically for MHES needs
Ensure all MHES data is captured accurately to allow for "clean" reporting at the Kenco corporate level.
Define and track key metrics and drive process and training to influence them.
Create real-time visibility for stakeholders via automated dashboards for both individual contributors and executive leadership
Own the data preparation and operational narrative for Kenco monthly and quarterly commercial reviews.
Coordinate ongoing training in sales techniques, new system features, and competitive positioning.
Collaborate with central sales team to drive a "Playbook" that serves as the single source of truth for all MHES commercial processes.
Collaborate with Finance and HR to design incentive plans that drive the specific behaviors needed for a new division (e.g., hunter vs. farmer models).
Design and execute short-term tactical incentives to boost specific products or seasonal targets.
Other applicable duties as assigned
Bachelor’s degree in Business Administration field or related required.
8+ years in Sales Ops, RevOps, or Commercial Ops, preferably with experience in both large corporate environments and high-growth business units.
Proven ability to navigate complex organizational structures and influence stakeholders.
Power-user status in CRM software and experience in identifying and implementing new cutting edge tools/systems preferred.
A "builder" mindset—comfortable with ambiguity and willing to roll up sleeves to create documentation from scratch.
Collaborative Leadership - Knows how to get things done through formal channels and the informal network while instilling a sense of purpose in others; sees connection to larger purposes.
Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible.
Customer Relationship Building - Having an intimate knowledge of the customer's changing needs and the ability to produce rapid results in all areas.
Financial Acumen - Maintains and applies a broad understanding of financial management principles to ensure decisions are fiscally sound, responsible, and are strategically aligned.
Leading Change - Ability to develop and implement an organizational strategy and to incorporate it into the organization’s long-term goals. Foster a work environment that encourages creative thinking and the ability to maintain focus, intensity and persistence, even under adversity.
Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy.
Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization.
This position is expected to travel approximately 25% or less.
A passport is not required, but recommended.
For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/
The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Per company policy, all internal job postings expire 14 days from the date they are posted.
Benefits offered:
Medical insurance including HSA, HRA and FSA accounts
Supplemental insurance including critical illness, hospital indemnity, accidental injury
Dental Insurance
Vision Insurance
Basic Life and Supplemental Life
Short Term and Long Term Disability
Paid Parental Leave
401(k)
Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
Employer Paid Holidays- 10 days
Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company.
Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.
Please click the image to download the EEOC ‘Know Your Rights; Discrimination is Illegal’ posting. https://www.eeoc.gov/poster For California residents please enter or copy/paste the address below into your address bar
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy. https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/
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