Revenue Operations Manager

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

The position of Revenue Operations Manager is responsible for leading a team of Revenue Operations Specialists supporting the Sports Medicine commercial organizations across International Markets (EMEA, APAC). This leader helps localize cluster go-to-market plans, supports sales activation for local markets, and enables disciplined execution across capital, Advanced Enabling Technologies (AET), and consumables. The role acts as the operating backbone of the commercial organization, ensuring forecasting accuracy, pipeline health, territory effectiveness, and data-driven decision-making at scale. The Revenue Operations Manager acts as a trusted thought partner to Sales, Marketing, and regional leadership teams.

This role is part of the International Commercial Planning team and reports to the Senior Director for Commercial Planning Sports Medicine in the International Markets.

Location: Germany, field based (Hamburg or Munich preferred)

What will you be doing?

• Lead, coach, and develop a team of Revenue Operations Specialists, fostering high performance and continuous improvement

• Design and deploy territory management and forecasting tools that embed disciplined planning, balanced selling, and clear accountability

• Build strong cross-functional relationships to ensure seamless collaboration and shared ownership of outcomes

• Enable alignment between marketing campaigns and sales execution, improving prioritization, follow-up, and conversion

• Monitor capital selling execution and ensure structured tracking of opportunities through defined sales stages

• Localize global go-to-market initiatives into actionable regional and country-level sales activation plans

• Lead cross-functional initiatives that improve execution effectiveness across the commercial lifecycle

• Build and maintain a single, trusted view of pipeline, performance, and activity across capital, AET, and consumables

• Partner with Finance and commercial leadership to support resource planning, capital allocation, and investment prioritization

• Ensure data integrity and effective use of CRM and reporting tools to support commercial execution

What will you need to be successful?

• Bachelor/Master’s degree in e.g. Business, Engineering, Analytics, Economics or similar subject

• 5-8 years of relevant experience in Sales Management, Revenue Operations, Commercial Excellence, Management Consulting, or related roles

• Proven experience managing and developing teams of individual contributors

• Strong understanding of sales processes, pipeline management, forecasting, and territory planning in the MedTech industry / Medical Devices (for both implants and capital business)

• Demonstrated ability to work cross-functionally in a matrixed, international environment

• Strong understanding of sales processes, pipeline management, forecasting, and territory planning in Medical Device (implant and capital business)

• Experience with CRM systems, analytics, and performance reporting

• Seniority in ability to influence, excellent analytical and strategic thinking as well as comprehensive management skills (change management, governance, decision making)

• Travel requirement: Up to 20%

• Fluency in English required; additional European languages are a plus

Beneficial:

• An MBA or other advanced degree

• Experience in Sales Management

• Experience supporting complex portfolios in Sports Medicine / Orthopaedics, including capital equipment and consumables, with exposure to relevant European markets (e.g. UK, Germany, Switzerland, Nordics, France, Spain, Italy, Poland)

You. Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

• Inclusion + Belonging: We are committed to Welcoming, Celebrating and Thriving. Learn more about our Culture on our website.

• Benefits: Generous Annual Bonus and Pension Schemes, Save As You Earn share options.

• Work/Life Balance: 30 Vacation Days per year as well as one extra day off each year for volunteering activities, so we can give back to our communities!

• Your Wellbeing: Employee Assistance Program (Mental Health), Life/Accident Insurance and much more

• Flexibility: Adaptible working hours and possibility to partly work from home

• Extra Perks: We offer discounts on fitness clubs and local public transport as well as bicycle leasing (JobRad)

Please apply with your CV (PDF, English) and feel free to not include personal information like e.g. age, photo, nationality or family status.

Smith+Nephew is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.

Smith & Nephew GmbH, Merve Krabbenhöft (she/her), Talent Acquisition Specialist, Van-der-Smissen-Straße 9, 22767 Hamburg

#LI-MK1

#LI-HYBRID

Stay connected by joining our Talent Community.

We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.

Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N.

Explore our website and learn more about our mission, our team, and the opportunities we offer.