CRM Project Manager - Salesforce

Job Description:

Airbus Commercial Aircraft is looking for a CRM Project Manager (f/m) to join our IM for Airbus Programmes, Customer Engagement & Services based in Toulouse, France.

You will be part of a team developing innovative IT solutions for our Airlines customers. As part of the CRM Center of Excellence (CoE), you will be involved in driving Salesforce solution developments aiming at securing the digital transformation of our services.

Your working environment:

Global capital of aeronautics and European capital for space research, Toulouse is a dynamic city in the southwest of France served by an international airport. Ideally located between the Mediterranean sea and the Atlantic ocean and close to the Pyrenees mountains, it offers plenty of options for outdoor activities!

How we care for you:

• Financial rewards: Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis.

• Work / Life Balance: Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services.

• Wellbeing / Health: Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health services center, concierge services, gym, carpooling application.

• Individual development: Great upskilling opportunities and development prospects with unlimited access to +10.000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Your challenges:

• Lead the Multi-Functional Team to manage the full lifecycle of Salesforce projects.

• Manage end-to-end delivery, ensuring solutions meet operational SLAs and business needs.

• Drive continuous release management and industrialization of new features.

• Translate project vision into a prioritized backlog with the Business Product Owner.

• Define and execute the go-to-market strategy including deployment and communication.

Your boarding pass:

• Master’s degree in Information Technology or Business Management.

• At least 5 years of experience in IT Project Management within the Salesforce ecosystem.

• Deep knowledge of Salesforce technologies (Sales, Service, Analytics, Marketing Cloud).

• Strong expertise in CRM business processes and stakeholder management.

• Proven ability in budget management, planning, and risk-based project rigor.

Not a 100% match? No worries! Airbus supports your personal growth with customized development solutions.

Take your career to a new level and apply online now!

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This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

AIRBUS SAS

Employment Type:

Permanent

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Classe Emploi (France): Classe G13

Experience Level:

Professional

Job Family:

Digital

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.