Position:

Sales Operation Associate (English speaker)

Job Description:

Job Description

About US:

Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.

As part of its growth, ARROW ECS is strengthening its teams and is looking for a Product Specialist.

What you will be doing at ARROW:

Job Description

• Day-to-day ordering support and customer service activities for assigned accounts. This includes order requests, order processing, purchasing, etc...D

• Ensure data accuracy & integrity and support in order delivery in a timely manner.

• Analyze line items to determine appropriate pricing model.

• Identify and action purchase order reschedules, cancellations, and purchasing products to authorized levels.

• Manage inventory availability to established stock rules. Support product allocation process at a device and customer level.

• Determine the correct item based on vendor product configuration information and create the appropriate SKU.

• Serve as a liaison between Arrow’s internal resources (internal sales, engineers, suppliers, purchasing, and other corporate departments), vendor resources, and customers.

• Demonstrate a proactive approach and sense of urgency on our customers’ behalf, anticipate our customers’ requirements and communicate efforts in a timely and effective manner.

• Create a strong relationships with our internal sales departments in Europe.

• Serve as a liaison between Arrow’s internal resources (internal sales, engineers, suppliers, purchasing, and other corporate departments), vendor resources, and customers.

• Demonstrate a proactive approach and sense of urgency on our customers’ behalf, anticipate our customers’ requirements and communicate efforts in a timely and effective manner.

• Create a strong relationships with our internal sales departments in Europe

• Compiling and distributing standard reports for internal stock, SKU management etc.

¿WHO YOU ARE?

• You already have few years of experience at similar position (processing orders, sales support, purchasing etc.)

• You are fluent in English. Any additional European language will be a great plus

• You are a proficient user of MS Excel and the other MS Office tools

• You have an experience with ERP systems

• You are able to identify and assesses the problem, find the solution and make decisions on your own

• You know how to work within established procedures with a moderate degree of supervision

• You are able to work overtime hours if needed (usually at month / quarter / year-end)

Experience / Education

• Typically requires a 4-year degree and 2–4 years of related experience; or an advanced degree without experience; or equivalent work experience."

• Detail Oriented

What is in it for you?

• Full Permanent contract

• Social advantage: CNSS, CIMR, Health insurance

• Very good working atmosphere in a team of passionate collaborators

• Work culture where you can make an impact.

• Working within an international organization, recognized worldwide in its sector.

#LI-MB1

Location:

MA-Casablanca, Morocco (Boulevard Al Quods)

Time Type:

Full time

Job Category:

Business Support