At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them becomes more critical than ever. When you join SentinelOne, your work helps protect global enterprises, critical infrastructure, and the technologies shaping tomorrow. If you are motivated by meaningful challenges and want your impact to be real, measurable, and global, you will find purpose here.
SentinelOne is a company at the intersection of AI and security, pioneering a new operating model for cybersecurity. Our AI-native platform unifies protection across endpoint, cloud, identity, data, and AI systems to deliver autonomous detection and response with clarity and speed. By combining real-time analytics, intelligent automation, and a unified data foundation, we reduce noise, simplify complexity, and empower security teams to focus on what truly matters.
Our teams are builders, problem-solvers, and innovators committed to shaping the future of security. If you are excited to solve hard problems alongside talented, mission-driven people, we invite you to help us build a safer future for humanity.
SentinelOne is looking for an experienced Salesforce Systems Analyst based in India to join our team, as we expand our Salesforce instance and surrounding business system footprint. It is an exciting time at SentinelOne, a rapidly growing and innovative global cybersecurity company!
All aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
Salesforce configuration changes, including (but not limited to) Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports
Understanding of basic triggers/Apex code knowledge
Sandbox environment management
DevOps/release management experience
Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
Identify unused or underutilized platform features
Create a platform roadmap and define priorities, liaising with stakeholders
Own the communication of any platform changes to end users and stakeholders
Data management to improve Salesforce data quality, implementing rules and automation as needed
Proactive system maintenance, including security reviews, release updates, health check, and Optimizer
User support tickets
Monitor and improve user adoption
New user and ongoing user training
Technical documentation
Management of integrated applications and third-party suppliers including [e.g. DocuSign, Conga, any third party tool etc]
Required:
Strong Salesforce product knowledge and at 7-8 five years of hands-on Salesforce Administration experience with [Sales Cloud, Service Cloud, Experience Cloud]
Certified Salesforce Administrator
Additional Salesforce certifications (e.g. Advanced Administrator, Platform App Builder)
Good understanding of the Lead to Order Process
Knowledge of Salesforce API and other integrations
Level of education: BA/BS
8+ years of Salesforce support experience
Knowledge, Skills, and Abilities Required:
A proactive attitude to platform enhancements
Designing scalable, best-practice solutions
Excellent relationship-building skills
Ability to liaise with stakeholders at all levels
Translating requirements into technical solutions
Experience in change management and governance
Training end users and key stakeholders
Technical documentation
Available and responsive to questions
Experience implementing Salesforce configuration changes
DevOps/release management experience
Understands basic triggers/Apex code knowledge
Demonstrates continued personal/professional development
Is active in the Salesforce community
You will work on real-world problems and make an impact by protecting our customers from cyber threats. You will be joining a cutting-edge project and will be able to influence the architecture, design, and structure of our core platform. You will tackle extraordinary challenges and work with the very BEST in the industry.
Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA
Unlimited PTO
Paid Company Holidays
Paid Sick Time
Gym membership reimbursement
Cell phone reimbursement
Numerous company-sponsored events including regular happy hours and team building events
SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
SentinelOne participates in the E-Verify Program for all U.S. based roles.
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SentinelOne is a cybersecurity company that provides AI-powered endpoint protection, cloud security, identity management, and data protection solutions. Their unified platform leverages a Security Data Lake to help organizations detect and respond to threats efficiently.
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